Danielle Woolcott-King Email & Phone Number

England, United Kingdom

Brighton

Providing marketing support, content and recommendations for 3 climbing walls.

Brighton, United Kingdom

Key Responsibilities:• Create &deliver marketing & development strategies for climbing centres throughout the UK. Management & development of existing marketing platforms – social media, website, partner relationships, lead generation.• Site manager for 3 key climbing centres, identified to have the most development potential. Decision making in operation of these sites, weekly objective meetings.• Project work – further development of Rock Club online logbook & admin of intranet system. Content creation for website blog & intranet articles. Key Achievements:When I started at High Sports there was barely any marketing being done. I implemented the following to rectify this.• Social media strategy with monthly plans for each climbing wall all scheduled via Hootsuite. Growth of 75% in followers on Facebook & 500% increase in reach on this platform. • Project managed new website launch early 2016. Designed the navigational structure & wrote the content. I worked very closely with web developers during the build. Introduced content marketing via the blog & created a better developed customer journey which improved traffic & interaction with the site.• Introduced dotmailer for a consistent email marketing platform. Created a calendar for scheduled mailouts & plan for automated journeys for each customer group. 2 have launched & I am currently building journeys for a further 5 customer types to improve retention.• Currently rolling out a digital version of the junior climbing programme log books for use by customer & staff to track progress. I work with Centre Managers to ensure a smooth customer experience during the transfer period.• Full re-brand with redesigned logo & printed materials to refresh the High Sports brand.• Designed, built & launched a company intranet system Oak, to integrate 10 UK centre’s & improve communication. I'm the main administrator of the site & create content on a daily basis to engage our team.

Hove

Offering bespoke holistic massage treatments using the Jing Method - deep tissue, myofascial release, trigger point therapy

Hove

Creating strategies for 4 e-commerce sites including: creating promotion schedules, writing briefs for web banners, monitoring orders and trends, increasing customer sign up rate, project managing the rebuild of websites, analysing site performance and making strategy changes reactively.• Content Management for 4 e-commerce sites including: basic html, SEO, updating promotions and web banners, creating and sending e-shots, improving content and navigation, answering web queries, dealing with website faults, liaising with external web managers.Creating content and managing Social Media platforms Facebook, Twitter, Linked in, Wordpress via Hootsuite . Creating detailed social media strategies and schedules for 3 brands, increasing following and monitoring growth.Reporting on all online activity.Key Achievements• Increasing Social media following by over 1000% in my first year.• Increasing web sales by 20% in my first year.• Project Managing the rebuild and re-launch of barefoot-sos.com.

Hove

Processing orders (using SAGE 200) via telephone and email. Liaising with warehouse staff and accounts department to ensure delivery. Reporting on all current and outstanding orders using SAGE and Excel. Managing Sales Support inbox and dealing with credit notes, returns, all customer service queries that come in by email or telephone.Training temporary staff in SAGE and processes.Updating websites using admin interface.Key Achievements:• Increasing company awareness of the value Digital Marketing and e-commerce, leading to a new role being created.

South East Asia

North Thailand, Laos, Malaysia, South Thailand

Oxford, United Kingdom

Facilitating advertising administration on We7.com. Validating new advertising campaign bookings, uploading them onto the website (using adserver programme Adtech) and monitoring and reporting on their performance to the CTO, CFO and Head of Sales. Providing customer support to users of We7's services, translating queries back and forth between site users and technical staff, and engaging daily with the ad sales team in London in person, on the phone and email.Delivering daily, weekly and end of campaign reports of traffic and ad serving statistics using Adtech and Excel to create clear demonstrations of figures.Managing the Advertising calendar, liaising with advertising clients and creative agencies to get adverts on the site in timely fashionKey Achievements:• Creating full procedures for the department and redesigning processes.• Becoming competent in Adtech and learning basic html skills.

Oxford, United Kingdom

Co-ordinating and scheduling a small maintenance team and keeping accurate records of their work with a view to producing end of month reports on Excel covering productivity, areas of work and income/expenditure. Point of contact for all customers.Using SAP purchasing programme for raising purchase orders and receipting invoices for payment. Inputting overtime hours for security and cleaning staff. Ordering stationary and uniform and stock taking. Deputising for Facilities Manager. Generating schedules for regular maintenance checks.Assisting nationwide Amey sites with compliance issues, arranging risk assessments and asbestos and legionnaire testing. Liaising with external contractors and site contacts to co-ordinate maintenance. Key Achievements:• Introducing and managing new and improved filing systems and administration.• Becoming competent in SAP, completing IOSH Health and safety qualifications.

Oxford, United Kingdom

Managing all facilities needs for 60 Hobbs retailers, including liaising between contractors and stores for general maintenance, scheduling regular maintenance checks and emergency callouts. Preparing relevant purchase orders and processing quotes and invoices. Working to prioritise various tasks using Microsoft Outlook and maintaining up to date records of all jobs and invoices. Chasing quotes and work, following each project through from start to finish.Key Achievements:• Building relationships with all stores and contractors.

London, United Kingdom

Scheduling rotas for 5 different areas and over 100 members of 24 hour staff, point of contact for these employees for all rota and Working Time Directive queries. Managing all leave requests, allocating overtime, keeping scheduling database up to date and correct, including last minute changes.Using the Working Time Directive to manage hours worked and keeping Excel spreadsheets up to date for each team. Keeping rota’d staff informed of any changes and working to deadline to publish schedules on browsers 4 weeks in advance. Holding regular meetings with Team Managers to brief them on any issues involving their staff and the rotas. Key Achievements:• Completing the ever tricky Christmas rota with no complaints.• Initiating new ways of working from information gathered.

London, United Kingdom

Undertaking research for a conference for Business Travel World magazine, researching companies in Europe and making market research calls. Fact finding research for Nursing Times database.

London, United Kingdom

Ensured the smooth running of a 3 suite recording studios for radio plays and voiceover sessions. Point of contact for all bookings, managing the studio diary, ensuring deadlines were met, ordering stock and keeping records of clients. Organised editing schedule and made sure all staff were aware of what work was prioritised.Key Achievements: • Upgraded all processes and procedures for more efficiency.

London, United Kingdom

Managing various projects, supplying supporting artists and walk on roles for films and television series, briefing supporting artists and liaising with production companies to ensure that all aspects of a casting brief were met. Organising castings for specific projects, meeting tight and constant deadlines and dealing with the changeability of filming schedules. Co-ordinating many projects simultaneously and working within a close knit casting team. Key Achievements:• Dealing with working in a busy office with almost constant phone/email enquiries and developing a rapport with both artistes and clients. • Casting supporting artistes in the Matthew Vaughn film Stardust, Ricky Gervais Extras and the BBC drama Line of Beauty amongst others.

Bachelor'S Degree, Performing Arts

Education record