Daniel Linton Email & Phone Number

Minneapolis, Minnesota, US

Minneapolis, Minnesota, US

Minneapolis, Minnesota, US

ServiceNow is a proven game changer for transformed customer and employee services. Optimizing your investment requires the combination of reimagined enterprise services and uncommon ServiceNow expertise. Crossfuze is that rare partner that helps you design and execute on a services vision with quick, meaningful wins at every phase of your journey. Our.

OO

- ServiceNow Developer and Administrator - Contract, Problem, Incident, Change and Release management - Automation and system integration through Orchestration - Powershell automation - Custom Applications- Business Intelligence SSIS/SSRS/SSAS- Data Warehousing- SQL Development- Single Sign-on Systems

Houston, Texas, US

• Subject matter expert for new business that continued the development and support of devices used for material tracking as well as shipments that played a critical role in the customer’s business.
• Co-developed a streamlined and dynamic Windows build process delivering and refreshing 80,000 workstations across the globe and receiving accolades from both the clients and internal upper management.
• Created and implemented enhancements in custom application, increasing the accuracy and reducing resolution time of client’s service desk tickets, by integrating application with service desk tools.
• Coded many custom tools and scripts that dramatically reduced costs and speed deployments/migrations for end users by automating labour intensive tasks often involving desk visits.
• Delivered core and custom applications to be integrated into the environment included the certification of the applications by customizing, packaging, testing and piloting these application packages.

Houston, Texas, US

• Absorbed additional responsibilities as a result of from team reductions and onboarding of new work and technologies. Maintaining a high level of productivity while continuing to deliver results.
• Maintained and supported standard desktop environment for 60,000 workstations using Microsoft Deployment Toolkit for a lite touch install.
• Created custom application to be used in a disaster recovery situation to speed up the deployment of workstations enabling the client to quickly return to business following such a scenario.
• Worked to resolve highly visible system issues at times engaging high level vendor support teams and reporting status updates back to upper management.
• Centrally administered and configured Cisco Security Agent client on workstations globally, hardening client systems and decreasing vulnerabilities.

Houston, Texas, US

• Supported various large databases across multiple sites ranging from manufacturing databases to security databases.
• As lead onsite technical coordinator for various large projects, transformed and upgraded site systems infrastructure.
• Centrally configured and supported firewalls allowing communications between the production and office network for locations across Ontario.
• Provided onsite support of infrastructure including Windows Servers, AS400 systems, workstations, printers and phone system.

Greater Chicago Area, IL, US

- Coordinated vendor meetings and defined requirements during the bid process. Discussed selections with upper management. Facilitated and coordinated vendor teams during implementations, ensuring correctness and addressing issues and challenges.- Trained and coached new staff to ensure they were aligned with IT systems and processes. - Cross-training.

Greater Chicago Area, IL, US

- Onsite desk side support.- Infrastructure support for legacy domains and various servers.

Bachelor'S Degree, Computer Science

Education record