Daniel Lio Email & Phone Number

• Lead a team of four Account Managers
• Problem solve and provide senior level support to current clients for all digital campaigns
• Direct oversight of every campaign, from the creation to the execution to the final deliverables
• Develop strategies that allow team members use to better reach a projects goal
• Manage the LiveRamp referral program
• Manage the flow of day-to-day operations

Fort Lee, New Jersey

• Develop and implement strategic plans to manage and grow current and new accounts
• Problem solve and provide senior level support to current clients
• Create and present QBR decks for existing clients
• Put together informational decks on the industry and Bridge's capabilities
• Retain current clients and continue to build strong, trusting relationships
• Understand client needs and identify new business opportunities

Fort Lee, New Jersey

• Direct oversight of every campaign, from the creation to the execution to the final deliverable
• Lead weekly calls with numerous clients to review current campaigns and help coordinate scheduling future campaigns
• Manage a book of business worth $2.5 million
• Serve as the clients main point of contact and the subject matter expert on campaign strategy
• Provide solutions and manage the completion of all client requests
• Directly manage and train Account Coordinators

Wayne, New Jersey

• Responded to all customer inquiries thoroughly and professionally
• Attended networking events to meet new prospects and expand business opportunities
• Communicated via phone, email and in person to address current customer inquiries
• Improved efficiency by sharing sales and customer service best practices
• Provide top-level support for Director of Client Services
• Prospect new potential clients

Rockaway, New Jersey

• Managed print, online and social media communications promoting the company brand
• Head of the public relations team during the 2014 U.S. Army All-American Bowl week
• Coordinated news releases, media responses and press packets for media outlets nationwide
• Managed marketing projects to support business initiatives, including increased customerretention, sales, online presence, brand awareness, website and social media traffic

Montclair, New Jersey

• Increased website and company recognition through content creation and social media
• Traveled and reported on national youth tournaments
• Created, planned and executed the first National Elite 101 list for youth ice hockey prospects
• Wrote and published daily content for ice hockey teams in both America and Canada

East Rutherford, New Jersey

- Visited with sales representatives' clients courtside to enhance customer service and fulfillment- Escorted players through venue to conduct interviews and interact with fans- Redesigned and managed the company's website to increase viewers- Organized season ticket holders seating arrangements and escort services through computer input