• Lead a team of four Account Managers• Problem solve and provide senior level support to current clients for all digital campaigns• Direct oversight of every campaign, from the creation to the execution to the final deliverables• Develop strategies that allow team members use to better reach a projects goal• Manage the LiveRamp referral program• Manage the flow of day-to-day operations

• Develop and implement strategic plans to manage and grow current and new accounts• Problem solve and provide senior level support to current clients• Create and present QBR decks for existing clients• Put together informational decks on the industry and Bridge's capabilities• Retain current clients and continue to build strong, trusting relationships• Understand client needs and identify new business opportunities

• Direct oversight of every campaign, from the creation to the execution to the final deliverable• Lead weekly calls with numerous clients to review current campaigns and help coordinate scheduling future campaigns• Manage a book of business worth $2.5 million• Serve as the clients main point of contact and the subject matter expert on campaign strategy• Provide solutions and manage the completion of all client requests• Directly manage and train Account Coordinators• Monitor campaign performance and provide suggestions on necessary optimizations• Created internal documents to ensure all steps throughout the data process are completed correctly and files are delivered to client in a timely manner

• Responded to all customer inquiries thoroughly and professionally• Attended networking events to meet new prospects and expand business opportunities• Communicated via phone, email and in person to address current customer inquiries• Improved efficiency by sharing sales and customer service best practices• Provide top-level support for Director of Client Services• Prospect new potential clients

• Managed print, online and social media communications promoting the company brand• Head of the public relations team during the 2014 U.S. Army All-American Bowl week• Coordinated news releases, media responses and press packets for media outlets nationwide• Managed marketing projects to support business initiatives, including increased customerretention, sales, online presence, brand awareness, website and social media traffic

• Increased website and company recognition through content creation and social media• Traveled and reported on national youth tournaments• Created, planned and executed the first National Elite 101 list for youth ice hockey prospects• Wrote and published daily content for ice hockey teams in both America and Canada

- Visited with sales representatives' clients courtside to enhance customer service and fulfillment- Escorted players through venue to conduct interviews and interact with fans- Redesigned and managed the company's website to increase viewers- Organized season ticket holders seating arrangements and escort services through computer input