Daniel Lippka, A.E., Cpim Email & Phone Number

Eden Prairie, Mn

Evaluated custom repairs to determine which elements require replacement.Documented elements to be replaced and altered.Implemented kit parts necessary to affect repair.Tested all functions of custom hearing instruments.Performed preventive care steps to ensure maximum product quality.Communicated special issues to customer service as required.Received cross-training as department expediter.Participated in one week Kaizen event.Sorted incoming repair work as required.Documented repair processes of individual peers to identify best practices to improve overall repair efficiencies.

Eden Prairie, Mn

Scheduled performance of custom work orders.Reviewed job-order levels and assigned work of refurbishment employees to meet scheduled performance.Facilitated operations' supervisor forum.Supervised 12 refurbishment technicians and two kitting clerks.Managed stock levels of refurbished 3D printer heads.Generated purchase orders to administer vendor repairs of field returns not serviceable by refurbishment personnel.Exceeded refurbishment metric goals by ensuring zero DOA units 21 of 27 months.Reduced stock-out of work orders from3% to less than 1%.Achieved improvement of work order performance from 85% to 93% completed within three days.

Plymouth, Mn

Implemented program to track individual output within manufacturing teams, resulting in increased output of 3% per year for three years.Used Lean techniques and Kanban to reduce custom turn time by two days.Increased efficiency 5% by performing daily workload assessment, cross-training, and labor adjustment.Coordinated solutions with customer service, resulting in the best possible outcomes for challenging custom builds.Reduced internal rejection rate 2% per year by performing daily audits on procedures and processes.

Education record

Associate Of Science (A.S.), Electronics Technology