Data Privacy and 3rd Party Data (3PD) Responsible for protecting the privacy of The Hartford customers and their personal information – Mitigated the firm’s legal exposure to rapidly emerging data privacy regulations– Leveraged industry best practices to define and implement an enterprise privacy framework for CCPA and GDPR– Fostered business partnerships across multiple functions as the leader of the program strategy and execution model– Executed a risk-based approach to prioritize and blueprint the enterprise data flow of personal information– Provided ongoing business transparency, enabled by an enterprise change management and communication program Maximized the business value of enterprise 3PD assets – Created a strategic vendor management council with supporting executive business sponsors– Constructed line of business 3PD strategic roadmaps to identify data that accelerates business objectives– Provided the business a 3PD discovery lab to efficiently explore new data attributes (Hadoop & Demyst Data)– Delivered greater accessibility to 3PD by implementing a cloud-based API with improved data quality controls (AWS, S3, Glue, Lambda, Elasticsearch & IBM InfoSphere Information Analyzer)

Provided executive leadership and the board of directors’ visibility into aggregate risk across the company– Implemented a transformed dashboard covering firm-wide exposures to market, insurance and operational risk– Improved efficiency, audit controls and data integrity by implementing a centralized process and platform (IBM Cognos) – Prepared presentations for the Chief Risk Officer including high profile materials for external rating agenciesMentored and developed ~15 early career professionals as the leader of the risk leadership and development program

Implemented a new small commercial digital solution that directly contributed to corporate sustainability goals and provided new services for small business owners– Program enabled paper suppression benefits of ~$42M and introduced new online service capabilities valued at ~$3M– Fiscal responsibility for ~$22M in expenditures – Coordinated all program and change management activities across business, technology and on/off-shore vendor partners Maximized the value of ~$50M in annual technology investments as the corporate financial governance representative– Planned and prioritized initiatives based on business value/return, strategic alignment, risk mitigation and impact to brand– Partnered with corporate business partners (Finance/HR/ERM/Law/Digital Commerce/Marketing and Communications) to define strategic objectives, capability assessments and create actionable, multi-year roadmaps to achieve desired outcomes

Strategically coordinated ~$32M in corporate technology investments as the leader of the business architecture team– Partnered with the business to prioritize needs, define a strategy and provide technology solutions to address gaps– Defined the organizations work intake process to consolidate priorities, manage resources and provide business transparency– Delivered several operational effectiveness initiatives including a balanced scorecard, organizational redesign proposal and sponsorship accountability for outsourcing activities

Accelerated the resiliency of The Hartford’s business operations by creating a BRO program management office - Increased urgency and program success by providing executive visibility into initiative schedule, scope, costs and risks- Magnified the messaging impact of the organization by creating the BRO web site and executive presentations for the board of directors and senior audit committee

Provided strategic plans to achieve $30-50M in annual run-rate savings for technology Property & Casualty partners- Delivered ~$15M in operational benefits to the business through the implementation of the HP PPM process optimization tool

Implemented the Personal Lines agency online sales and administration application which reduced business processing cost from $13 to $3 per transaction• Facilitated plan, scope, risk, issue and resource management routines for the initiative totaling $35M over 5 years• Following implementation, managed the production support team of 34 resources and an annual operating budget of ~$6M

Implemented the personal lines agency online sales and administration application which reduced business processing cost from $13 to $3 per transaction- Facilitated plan, scope, risk, issue and resource management schedules for the initiative totaling $35M over 5 years- Following implementation, managed the production support team of 34 resources and an annual operating budget of ~$6M

Senior Staff - Audit - Information Systems Assurance and Advisory Services - Provided management consulting services to clients soliciting solutions for both operational and strategic business needs - Performed Oracle database security reviews and offered solutions and controls to mitigate existing and potential data exposures - Developed PowerBuilder and SQL database applications that provided client technology solutions for business needs