Daniel Logrono Email & Phone Number

Centreville, Va, Us

Washington Dc-Baltimore Area

• Supported DHS/OPE business projects for improvements & modernizations.• Analyzed and designed new business processes for major clients such as ICE, DHS Academics, Intergovernmental Affairs, State/Local Law Enforcements, etc.• Contributed and prepared briefings for business management, technology, operational initiatives, policy formulation, professional, or strategic goals• Reviewed requirements, specifications, test/support, and training plans to ensure they are in line with the company’s objectives for projects.• Drafted meeting minutes, official correspondence list, presentations, spreadsheets, and web content to meet client’s expectations.

● Created taskers while simultaneously providing status & closed taskers through DON Tracker and ETMS● Coordinated with executives & team to monitor performance, identify gaps, and develop improvements● Drafted presentations, point papers, training material, and correspondence packages to meet client expectations● Maintained status & management of the action items/taskers using the UCS’ knowledge management system● Collaborated with Project Manager by reporting project status & metrics, managing project plans, building highly quality deliverables

● Provided support and technical service in a high paced environment while maintaining compliance with policies and procedures● Executed internal & external communication ensuring customer needs are met in a timely and accurate manner● Coordinated and monitored field service activities to ensure profitability, productivity, and meet customer goals● Handled return material requests and time-sensitive materials to ensure deadlines are met● Use of service databases including updating and tracking customer databases

● Supported the IT team in maintaining hardware, software, and other systems● Assisted with troubleshooting issues and provide technical support with laptops that every department owned● Organized and maintained IT resources with software updates, SharePoint, Vonage & IT device inventory● Created HTML links from SharePoint to have teams store new/pervious projects the company produced● Lend IT support in areas such as cybersecurity, programming, analytics, and data center management

Alexandria, Virginia, United States

• Create RFP reports and templates from the proposals that the teams approved• Coordinate with Business Operations Intern to sign up for and manage login information for strategic market intelligence channels and sites• Scan solicitation documents to determine eligibility and deadline requirements• Prepare internal folder structure and internal collaboration channels for proposal teams• Work with proposal section leads and capture managers to ensure that an initial proposal template is developed

Washington, District Of Columbia, United States

● Productively provided general office support including registering laptop warranties and creating documents for the company's Tech Inventory & Gift Card Inventory● Utilized communications and leadership skills to prepare for and assist with new employee and intern orientations● Collaborated with fellow staff members in tracking and reporting for federal and foundation grants● Employed excellent research and writing skills to coherently compile information for ad hoc tasks as directed by senior personnel● Assisted with day-to-day operations of facility, including scheduling and customer service

Bachelor'S Degree, Information Systems And Operations Management

Class of 2020

Associate Of Science - As, Business Administration And Management, General

I am a NOVA alumni, Class of 2017