•Collaborated with senior management to define, refine, and contribute to the development of the organization's strategy.•Conducted a thorough analysis of the company's churn, which led to a reshaping of the understanding of the same. This allowed the company to comprehend churn better and work in the right direction to manage and reduce it.•Worked on the development of new products and expansion plans, ensuring alignment with the market's needs and contributing to the company's growth.•Analyzed and interpreted data to identify trends, patterns, and insights, presenting data-driven recommendations that support informed and strategic decision-making.

• Formulated and implemented strategies to drive revenue growth by optimizing sales processes and identifying new market opportunities, with a focus on increasing the organization's market share within the industry.• Redesigned the variable compensation plan to align with performance metrics and motivate sales teams effectively, resulting in sales and revenue growth.• Explored opportunities for the development of new digital businesses and worked on the integration of digital technologies to improve product/service offerings and customer engagement.• Identified and implemented cost-reduction measures within the company, improving overall financial efficiency without compromising operational effectiveness.