Regional Operations Manager
San Jose, Ca, Us
Leadership roles in USA, Singapore, and HK Designed and led the build-out of a Final Assembly & Test (FA&T) facility for the first customer shippable 802.11B Wireless Products. Relocated the processes from Canada, recruited, trained, and led FA&T team in Ohio, USA. Led 500% growth to 50M USD.A key member of the successful Aironet Wireless USA IPO in 1998.Leader of Cisco Systems acquisition integration of Aironet Wireless in 2000. Led Cisco Wireless revenue growth from $50M to $400M run rate in (2) quarters! Asia PacificLed Cisco Wireless Networking products relocation from the USA to Singapore. Moved printed circuit board assembly (PCBA), manufacturing, final assembly & test (FA&T), and Direct Fulfillment (DF). Influenced Cisco Systems corporate to establish supply chain offices in Asia Pacific.Established Cisco supply chain offices in Malaysia, Singapore, Thailand, Hong Kong, and China. Reorganized Asia team to the Regional Operations model for Asia Pacific.The team delivered the best in Cisco metrics worldwide! (Cost, Quality, Delivery). Led the Asia Team with responsibility for managing Cisco’s Manufacturing partners Jabil, Solectron, Celestica, Flextronics, Foxconn, Quanta, AmbitOver $3BUSD+ of Cisco spend and $10BUSD of revenue.Recruited and developed Cisco’s next generation of Supply Chain leaders.Established Cisco's first Asia Pacific Customer Value Teams (segmented service) for China Mobile, China Telecom, China Unicom, Telstra Australia, and TATA India. Increased customer satisfaction by 50% and market share by 15%+ with each customer.