Danielly Ribeiro Heffernan Email & Phone Number

Limerick, Lk, Ie

Shannon, County Clare, Ireland

𝐃𝐮𝐭𝐢𝐞𝐬:• Perform quality control inspections of products, components, and materials to ensure adherence to specifications, standards, and customer requirements.• Follow established inspection procedures, checklists, and protocols to ensure consistent and accurate evaluation of products.• Responsible for managing and maintaining the document control system for quality control and inspection processes.• Create, update, and revise controlled documents such as standard operating procedures (SOPs), work instructions, inspection checklists, and forms.• Ensure that all documents are accurately numbered, labelled, and stored in an organized manner.• Establish and enforce document control procedures to ensure quality standards and regulations compliance.• Review documents for accuracy, completeness, and adherence to applicable standards and requirements.• Support external audits by providing requested documents and assisting auditors in navigating the document control system.● DHR - Check, review and make sure that the documentation of products that are sent to customers is correct and adherence to applicable standards and requirements.● Documents control - responsible for the timely, accurate and efficient preparation and management of documents. Control the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by technical teams, projects or departments

Limerick, Ireland

Abra KebabraO’briensMarinaio Domino’s Pizza𝐃𝐮𝐭𝐢𝐞𝐬:• Greet and welcome customers as they enter the restaurant. • Provide menu recommendations and answer inquiries about menu items, ingredients, and preparation methods.• Take customer orders accurately and efficiently.• Relay orders to the kitchen staff promptly and ensure timely delivery of food and beverages to customers.• Handle customer complaints or issues professionally and promptly, seeking appropriate resolutions to ensure customer satisfaction.• Process customer payments, including cash, credit/debit cards, or mobile payment methods, accurately and efficiently.• Collaborate with other restaurant staff members to provide seamless service and ensure the smooth operation of the restaurant.

Teresina, Piauí

𝐃𝐮𝐭𝐢𝐞𝐬:• Develop and execute strategies to drive sales and achieve revenue targets for the Cielo product line.• Identify and prospect potential clients in the target market.• Build and maintain strong relationships with existing clients, serving as their main point of contact, and ensuring high levels of customer satisfaction.• Conduct thorough needs assessments with clients to understand their business objectives and tailor solutions that align with their needs.• Negotiate pricing, contracts, and terms with clients.• Collaborate with cross-functional teams, including marketing, product development, and customer support, to meet client needs and exceed expectations.• Stay informed about industry trends, competitive landscape, and market conditions, providing insights and recommendations to improve sales effectiveness.• Track and report sales activities, pipeline, and performance metrics using CRM software or other designated tools.• Maintain accurate and up-to-date records of client interactions, sales activities, and progress towards sales goals.

Teresina, Piauí

𝐃𝐮𝐭𝐢𝐞𝐬:• Develop and implement strategic plans to drive commercial growth and achieve business targets for Banco do Brasil.• Lead and manage a team of commercial executives and relationship managers, providing guidance, training, and support to ensure high-performance levels.• Establish and maintain relationships with key corporate clients, understanding their financial needs and providing tailored banking solutions.• Collaborate with internal departments, such as risk management, operations, and marketing, to coordinate activities and deliver integrated banking solutions to customers.• Ensure compliance with regulatory requirements and internal policies, maintaining high integrity and ethical standards in all business activities.• Prepare and present reports, forecasts, and performance metrics to senior management, providing insights and recommendations for business improvement.• Stay updated on industry trends, economic developments, and banking regulations, continuously enhancing knowledge and skills to drive business success.

Teresina, Piauí

• Effectively supervised a team of 50 Sales Assistants, accompanying them on the visits of point of sales and actively participating in their professional development, always maintaining great relationships.

Teresina, Piauí

• Responsible for general administrative duties including data entry and updating spreadsheets, diary, phone and email management, and client file management. • Responsible for processing and overseeing new loan applications, determining clients' eligibility and performing all required duties, ensuring all information was processed in an accurate, compliant and timely manner. Prepared all documentation and provided any support needed to the Financial Consultant. • Efficiently dealt with customer queries, ensuring the best customer experience.• Improved the efficiency of the office through effective organisation of the filing and the office in general.

Payroll Technician Specialist Level 6, Payroll Technician

Certificate, Payroll Manual & Computerised, Nfq Level 5

Certificate, Bookkeeping Manual & Computerised, Nfq Level 5

Mba In Human Resource Managament, Human Resource Managament, Nfq Level 9

Bachelor'S Degree In Business Administration, Business Administration, Nfq Level 8