Managed Service Provider working primarily in the financial services market providing support to Credit Unions and Credit Union Core Processing Providers. Oversee the day-to-day operation of computer networks including hardware/software support. Implement data connectivity for local area network (LAN) and wide area network (WAN) systems. Assists in coordinating special projects including networks, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving. Provide network and remote connectivity hardware/software support, analyze and troubleshoots network logs and track the nature and resolution of problems. Research, analyze, monitor, troubleshoot and resolve server or data network problems; develop, maintain and implement network support, and archiving procedures. Management of Office 365, Azure AD Connect, Windows Servers, Workstation OS, and Wireless systems. Provide level 3 support to client systems for maintenance, updates, upgrades, and issue resolution. Assist vendors with projects related to customer systems. Extensive working knowledge Windows Server 2012, 2016, and 2019 (Including Exchange 2016) and Desktop OS's Windows 10 to include operations in Domain environments. Setup and support of VMWare, SIEM Solutions, Remote Management solutions, and Office 365 solutions.

Provides core services by designing, configuring, installing, and managing data services at the operating system and server application level. Provides directory services utilizing dynamically assigned IP addresses, domain name server, storage area network, and electronic messaging resources. Manages secure authentication methods utilizing public key infrastructure (PKI) technologies and procedures. Standardizes user privileges and system settings using automated deployment tools such as group policy objects (GPO) system management server. Implements security fixes, operating system patches, and antivirus software. Develops, tests, and implements local restoral and contingency operations plans. Processes and reviews C4 systems requirement documentation, telecommunication service requests, status of acquisition messages, and telecommunication service orders. Performs strategic and budget planning for networks.Performs system resource management, manages system accounts, performs system-wide backups and data recovery, and load and capacity planning and management. Administers: classified and unclassified message traffic via electronic mail systems, database operations, implements conversions, and investigates problems in database environment. Ensures continuing systems operability by providing ongoing optimization and problem solving support. Applies computer security policies to safeguard systems and information. Categorizes, isolates, and resolves system problems. Performs fault isolation by validating, isolating, correcting faults, and verifying service restoral with customers. Processes, documents and coordinates resolution of trouble calls from lower support echelons

Operates avionic systems by using aircraft controls and displays to determine operational condition. Interprets equipment operating characteristics to isolate malfunctions in systems such as attack control, radar, infrared, laser, instruments, displays, flight control, communication, navigation, satellite communications, identification, defensive and offensive, and defensive or offensive electronic warfare systems. Uses technical data to trace wiring diagrams and signal data flow. Uses built-in test functions, support equipment, electronic measuring equipment, aerospace ground equipment (AGE), and hand tools.Removes and installs system components. Performs and supervises alignment, calibration, and boresight of avionic systems. Performs and supervises modifications. Uploads operational software into system components. Removes, installs, performs, and supervises operational checks of externally mounted electronic countermeasures equipment. Enters maintenance data into automated systems.Inspects, analyzes and evaluates avionic systems to determine operational status. Interprets inspection findings and determines adequacy of corrective action. Reviews maintenance management publications and procedures. Recommends methods to improve equipment performance and maintenance

Operates avionic systems by using aircraft controls and displays to determine operational condition. Interprets equipment operating characteristics to isolate malfunctions in systems such as attack control, radar, infrared, laser, instruments, displays, flight control, communication, navigation, satellite communications, identification, defensive and offensive, and defensive or offensive electronic warfare systems. Uses technical data to trace wiring diagrams and signal data flow. Uses built-in test functions, support equipment, electronic measuring equipment, aerospace ground equipment (AGE), and hand tools.Removes and installs system components. Performs and supervises alignment, calibration, and boresight of avionic systems. Performs and supervises modifications. Uploads operational software into system components. Removes, installs, performs, and supervises operational checks of externally mounted electronic countermeasures equipment. Enters maintenance data into automated systems.Inspects, analyzes and evaluates avionic systems to determine operational status. Interprets inspection findings and determines adequacy of corrective action. Reviews maintenance management publications and procedures. Recommends methods to improve equipment performance and maintenance