Daniel Maholick
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Daniel Maholick Email & Phone Number

Director Customer Support at Vertex Inc. at Vertex Inc.
Location: Pennsylvania, United States, United States 6 work roles 2 schools
1 work email found @vertexinc.com 4 phones found area 610, 484, 877, and 800 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email d****@vertexinc.com
Direct phone (610) ***-****
LinkedIn Profile matched
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Current company
Vertex Inc.
Role
Director Customer Support at Vertex Inc.
Location
Pennsylvania, United States, United States
Company size
1336 employees

Who is Daniel Maholick? Overview

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Daniel Maholick is listed as Director Customer Support at Vertex Inc. at Vertex Inc., a company with 1336 employees, based in Pennsylvania, United States, United States. AeroLeads shows a work email signal at vertexinc.com, phone signal with area code 610, 484, 877, 800, and a matched LinkedIn profile for Daniel Maholick.

Daniel Maholick previously worked as Director Customer Support at Vertex Inc. and Customer Support Manager at Vertex Inc.. Daniel Maholick holds Diploma - Computer Electronics from Chi Institute.

Company email context

Email format at Vertex Inc.

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{first}.{last}@vertexinc.com
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Profile bio

About Daniel Maholick

Given that technology is continuously shifting, in addition to, the tax technology industry incessantly changing, there’s no surprise that the perfect storm has arrived for application support administrators. In reality, it’s what I enjoy most about this industry.As the Manager of Customer Support for Vertex SMB, one of the industry leaders of tax technology, I oversee production support for the day to day operations and all projects of the ERP Connector team. As the escalation point person, mentor and manager for 7 technical analysts, I ensure the highest levels of performance. While we are known as “Masters in Root Cause Analysis”, we ensure that technical application issues for our customers happen only once. In fact, I am quite comfortable in not only creating and retaining a high performance team to manage complex support issues, but also helping our organization in becoming more effective and competitive as new technologies emerge.While I deeply believe that a company’s success in this industry is highly correlated with the stability of their software applications, there is no question that the front line and customer-facing technical team is also a super critical component. In effect, customer relationship management is how we have achieved unparalleled metrics in planning and executing those deliverables.Known as a straight shooter who can embrace ambiguity, I am also committed to excellence in optimizing resources, developing people and working through operational plans related to technology initiatives. SpecialtiesApplication Support, Technical Delivery Oversight, Enterprise Applications, Large Complex Project Management, Consulting Services, Software Deployment, Complex Support Issues, SQL Server Databases, Performance Optimization, High Performance Teams, Knowledge Management, Performance Metrics, Risk Assessment, Risk Mitigation

Listed skills include Cross Functional Team Leadership, Sdlc, Agile Methodologies, Requirements Analysis, and 41 others.

Current workplace

Daniel Maholick's current company

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Vertex Inc.
Vertex Inc.
Director Customer Support at Vertex Inc.
king of prussia, pennsylvania, united states
Website
vertexinc.com
Employees
1336
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Company profile
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6 roles · 29 years

Daniel Maholick work experience

A career timeline built from the work history available for this profile.

Director Customer Support

Current
Vertex Inc.

King Of Prussia, Pennsylvania, United States

Feb 2021 - Present

Customer Support Manager

Current
Vertex Inc.

King Of Prussia

  • As the Manager of Customer Support, my focus is on leading a high performing team of customer-centric analysts.
  • Building out the Customer Support function in a start-up environment
  • Creating a work environment and atmosphere that engages and delights both Vertex and customers
  • Effective adaptation of working in line with corporate objectives and fast changing customer situations and priorities
  • Determined, documented and disseminated Customer Support policies and procedures
  • Responsible for managing the day to day operations of the customer department.
Apr 2016 - Present

Director, Technical Services (Jan. 2010 To Aug. 2015)

Medecision

Wayne, PA

Provide technical oversight for application installations/upgrades of managed care software projects in 100+ environments for 30+ external clients. Ensure IS projects are defined, tested and deployed following quality standards and scheduled time lines. Oversee and manage technical delivery staff, supervise performance metrics, knowledge management and.

Jan 2010 - Aug 2015

Manager, Technical Support (Jan. 2007 - Dec. 2009)

Medecision

Wayne, PA

Promoted for expertise in both production support and client engagement. Drove team of 5 technical analysts in delivering enterprise application installations/integrations, system upgrades and data conversions for large health insurance providers. Worked collaboratively across sales, IT and development to deploy on-time client implementations.

Jan 2007 - Dec 2009

Technical Lead (Jan. 2005 – Dec. 2006)

Medecision

Wayne, PA

Served in customer-facing role in performing advanced support, analysis and resolution for most complex technical support issues for client base. Proofed SOW content to ensure accuracy, configured core applications and conducted third party interfaces while managing and developing technical team and resources.

Jan 2005 - Dec 2006

Sr. Technical Analyst, Technical Support Analyst

Medecision

Wayne, PA

1997 - 2004 ~7 yrs
Team & coworkers

Colleagues at Vertex Inc.

Other employees you can reach at vertexinc.com. View company contacts for 1336 employees →

JB Jeanette Boles Jeanette Boles Colleague at Vertex Inc. United States, United States View → LB Loredana Borcea Loredana Borcea Colleague at Vertex Inc. Landshut, Bavaria, Germany, Germany View → AB Allie Briley Allie Briley Colleague at Vertex Inc. Kansas City Metropolitan Area, United States View → KK Kathleen Kier Kathleen Kier Colleague at Vertex Inc. Schwenksville, Pennsylvania, United States, United States View → BP Bill Puhl Bill Puhl Colleague at Vertex Inc. Hockessin, Delaware, United States, United States View → SL Sandy Loughin Sandy Loughin Colleague at Vertex Inc. Phoenixville, Pennsylvania, United States, United States View → DB Deborah Boone Deborah Boone Colleague at Vertex Inc. Geneva, Illinois, United States, United States View → JM Jeff Martin Jeff Martin Colleague at Vertex Inc. Greater Philadelphia, United States View → DM Devon Mchugh Devon Mchugh Colleague at Vertex Inc. Reading, Pennsylvania, United States, United States View → SB Shannon Barlow Shannon Barlow Colleague at Vertex Inc. Greater Philadelphia, United States View →
2 education records

Daniel Maholick education

Diploma - Computer Electronics

Chi Institute
FAQ

Frequently asked questions about Daniel Maholick

Quick answers generated from the profile data available on this page.

What company does Daniel Maholick work for?

Daniel Maholick works for Vertex Inc..

What is Daniel Maholick's role at Vertex Inc.?

Daniel Maholick is listed as Director Customer Support at Vertex Inc. at Vertex Inc..

What is Daniel Maholick's email address?

AeroLeads has found 1 work email signal at @vertexinc.com for Daniel Maholick at Vertex Inc..

What is Daniel Maholick's phone number?

AeroLeads has found 4 phone signal(s) with area code 610, 484, 877, 800 for Daniel Maholick at Vertex Inc..

Where is Daniel Maholick based?

Daniel Maholick is based in Pennsylvania, United States, United States while working with Vertex Inc..

What companies has Daniel Maholick worked for?

Daniel Maholick has worked for Vertex Inc. and Medecision.

Who are Daniel Maholick's colleagues at Vertex Inc.?

Daniel Maholick's colleagues at Vertex Inc. include Jeanette Boles, Loredana Borcea, Allie Briley, Kathleen Kier, and Bill Puhl.

How can I contact Daniel Maholick?

You can use AeroLeads to view verified contact signals for Daniel Maholick at Vertex Inc., including work email, phone, and LinkedIn data when available.

What schools did Daniel Maholick attend?

Daniel Maholick holds Diploma - Computer Electronics from Chi Institute.

What skills is Daniel Maholick known for?

Daniel Maholick is listed with skills including Cross Functional Team Leadership, Sdlc, Agile Methodologies, Requirements Analysis, Software Documentation, Unix, Business Analysis, and Process Improvement.

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