Daniel Mao Email & Phone Number

Melbourne, Vic, Au

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Melbourne, Victoria, Au

Main Responsibilities• Develop and manage financial cost recovery for external cloud platforms (Google Cloud, Amazon Web Services, Microsoft Azure.• Develop and oversight cost model for shared and add-on cost allocation for overall 100 workload bankwide• Implement and manage cloud cost management tool for GCP & AWS (cloudability - Apptio)• Managing financial data analytics for cloud services and implement cost saving recommendation.• Managing reservation purchase to support cloud cost optimisation ( eg, AWS saving plan) • Managing organizational cloud financial dashboards & reports using cloudability,• Providing our internal teams with consultative account management by understanding, analyzing and communicating cost-benefit analysis• Responsible for annual cloud workload forecast.• Improving cloud tagging maturity of approved cloud service across multiple cloud providerAchievements: • Successfully developed and implemented financial cost recovery model for GCP/AWS/AZURE• Developed GCP and AWS cloud financial forecast model for new & existing workloads.• Successfully implemented the cloud financial cost management tool ( Apptio - cloud ability) for ANZ• Actively identified unnecessary operational cost & unusual spending which result an annual saving for over $1mil.

Melbourne, Victoria, Au

Main Responsibilities• Manage projects using agile mythology, responsible for planning, scheduling, resourcing, stakeholder management and coordinating cutover activities• Provide quality assurance on project deliverable releases based on Agile or waterfall methodology.• Negotiate test requirements and test strategies, and serve as a liaison with internal customers and vendors (SingTel, Service Now, etc)• Develop test cases with key project stakeholders, translate requirement into measurable acceptance criteria • Manage TEDA & test planning, lead test execution and defect management of UT/SIT/UAT/BVT across 40+ Global IT infrastructure changes and impacted applications• Manage testing resources in Australia and globally for test related activities. • Provide personal support, professional advice and being an escalation point of the testers. Achievements• Successfully implemented next generation firewall as implementation manager to enhance firewall security and threat prevention capabilities within ANZ• Successfully enhanced DDOS protection in Singapore• Successfully uplifted global voice infrastructure • Successfully implemented new IT service & event management Tool • Successfully completed enterprise legacy windows server remediation for Taiwan Region

Melbourne, Victoria, Au

Main Responsibilities• Elicit/discover high-level project requirement that are fit for purpose with customer• Collect and analyze data to define the scope of project • Facilitate requirement discussion, develop & validate function and non-functional requirement to ensure proposed solution meet customer expectation• Analyze business problem and discover potential benefit of project deliverable for our customer • Maintain good relationship with internal and external customer and communicate requirement clearly and concisely. Achievements:• Implemented Security Incident Management Workflow tool to capture the key action performed during various stages of security incident management• Implemented SHA256 internal certificate issuing infrastructure and remediate SHA1 certificates for critical applications

Melbourne, Victoria, Au

Main Responsibilities • Managing and co-ordinating system changes with valuation vendors, including new function design and implementation for the business to be more cost effective. Ensure all changes are aligned with ANZ valuation policy, identifying and delivering fixes to defects to mitigate potential risks for the business• Responsible for valuation data anaysis and UAT testing to ensure system capability and stability• Focus on delivering solutions that meet the needs of customers for any system related enquiries to improve customer experience• Analyse over 65k+ data on monthly basis to produce 8 monthly report which provide in deep analysis for the valuation trends for senior stakeholdersAchievements:• Successfully completed the system changes design and UAT for ANZ online valuation system in production • Identified and blocked existing users who are manipulating the system, potential saving at $100k per annum• Identified process improvement opportunities, design and implement work request E-form to save 10 hrs per week for daily BAU operational actives

Melbourne, Victoria, Au

Support the various business functions within ANZ to move into standardised, centralised and cost effective positions by:• Responsible for defining scope/planning/engaging stakeholders and problem solving in assisting for business restructuring as a steam lead for the commercial operation modelling in order to increase front line work efficiency and improve risk mitigation by segregation of duties• Complete current state process analysis and future state design to support Global Shared Services transition , including process mapping, procedure guide documenting, process gap analysis, risk identification and future state recommendation• Apply Lean six sigma tools and methodology to identify business issues and implement quick wins and long term business solutions• Develop, test and implement smart form and design new MI reporting to meet business needsAchievements:• Successfully developed and implemented 40+ future state processes with identified business improvement opportunities for various Global shared service teams within tight timeframes, which help the business to deliver cost saving for over $1 mil through standardization & process improvement.• Successfully developed and implemented various E-forms for the business to improve business efficiency.• Successfully defined, analyse & implement quick win opportunities for HR foundation project, Simplified processes and risk mitigation which provide a potential saving of $100k per annum.

Melbourne, Victoria, Au

Main Responsibilities:• Establishing and updating the current state bank procedures, covering the Internal reports, regulatory reporting process & process development for Payment operation, Market operation, Trade operation & Retail for China local incorporation• Process reengineering for establishing Chengdu hub• Develop future state retail process (account management, wealth product, teller operation), support UAT training, testing and QC/defect management testing and provide end user training for the China Core banking system Delivery Project• New hire Business process management trainer• Analyse Operation FTE & Volume for senior stakeholders to support business efficiency decision makingAchievements:• Created and updated over 60 procedures are currently used by the bank to meet the regulatory requirement in order to support ANZ to be the first local incorporated Australia bank in China• Over 20 processes re-engineered for establishing the Chengdu Hub• Updating 16 trade ops procedure within tight timeline, achieving process consistence and risk control enhancement to support new trade product to be delivered in China• Successfully trained over 100 staffs across multiple projects

Master'S Degree, Applied Finance

Accounting And Finance, Bachelor Of Commerce