Daniel Mcallister Email & Phone Number

Glasgow, Gb

Motherwell, Scotland, United Kingdom

• Checked numerous documents for errors, ensuring all documents were in line with establishedstandards.• Handled fraud procedures diligently, ensuring compliance and addressing any issues promptly.• Proactively called clients to ensure a smooth and timely progression of our process.• Trained new team members, sharing expertise and contributing to the onboarding process

Glasgow, United Kingdom

• Assigned to the Aviva campaign dealing with FCA regulated industry.• Deal with customer queries regarding insurance including making a simple changes for the policyholder, chasing up payments/refunds, handling NCD documents and ensuring the customer always has all relevant information.• Logging and resolving any complaints (FCA reportable and internal).

Clydebank

• Assigned to the “two man” team for the Argos campaign, dealing with large deliveries that usually required 2 people to deliver. • Scheduling deliveries and returns, handling complaints, contacting third party suppliers and tracking deliveries. • Entrusted to take on more responsibility such as floor-walking to assist others and taking on escalations from less experienced colleagues.• Assisted in devising and planning charity events for the department.

Clydebank

• Accurately preparing orders for delivery & delivering in a timely fashion.• Keeping the stores organised, ensuring good stock rotation, and assisting in-store staff by bringing up ingredients for them.• Entrusted to close the premises which included cashing-up, getting the dough ready for the next day, labelling all the ingredients with expiry dates, cleaning the store, doing a stock check and locking up

Glasgow, United Kingdom

• Assisted in preparing orders for delivery.• Ensured that the bakery was clean and organised.• Assisted drivers in delivering orders including collecting money from customers, collecting empty baskets and counting inventory at the end of the shift.

Hnc, Accounting, A

Modules included: Personal Enterprise Skills; Plagiarism; Payroll; IT in Business: Spreadsheets; Cost Accounting; Recording Financial.

Nc, Accounting, A

Modules included: Finance and Statistics; Market Operations and the Scottish Economy; Analysing Accounting Information; Spreadsheets.