- Conducted in-depth market analysis to inform retail optimization strategies, resulting in increased product visibility and sales.- Contributed to client-centric strategies, collaborating with teams to ensure alignment with customer needs and preferences.- Utilized visual merchandising techniques to create engaging product displays and enhance customer experience.

- Developed and implemented comprehensive marketing strategies, contributing to a 30% year-over-year growth in sales and engagement.- Led the management and optimization of the Snack Box Website through Shopify, driving enhancements to user experience and brand visibility.- Executed targeted digital campaigns utilizing Google Analytics, Google Ads, email, SMS, and SEO techniques to engage customers and drive conversions effectively.- Collaborated cross-functionally to plan and execute communications for Product of the Month blogs, enhancing customer interaction and satisfaction.

- Worked in Salesforce to obtain CRM data used to initiate the buyer’s experience.- Initiated 2000+ phone calls to prospective clients interested in purchasing a vehicle, providing thorough information and excellent customer service, often hitting daily sales goals set by management. - Managed multiple client experiences serving as a guide in assisting customers to find a vehicle that met their needs, motivating and guiding customers to start the buying process (sales, appraisals, test drives & credit apps).

- Worked closely with staff bankers in direct marketing campaigns to develop promotions for credit cards & mobile banking advertisements- Processed daily transactions including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.- Assisted clients with various concerns and questions regarding digital communication efforts: Mobile App, Mobile deposits, etc.

- Worked in Salesforce to gather customer data to initiate communication with prospective buyers.- Prioritized sales while handling customer service issues in a timely and professional manner.- Maintained monthly sales goals and quotas by consistently adapting to changes in promotions, rules, prices, industry changes, and fine-tuning sales pitches and processes.- Provided the best knowledge and advice to prospective buyers serving as their guide to locating the best product for them.