Major Responsibilities:Overseeing the planning and implementation of end-to-end programs and projects through budgeting, hiring team members, sourcing suppliers and planning project release. Duties include setting deadlines, providing feedback, and communicating with clients about the status of their programs and projects.

Major Responsibilities:Developing and implementing end to end project management methodologies framework by collaborating with IT PMO to support overall IT infrastructure and applications, providing internet and wireless services as well as hardware redundancy services across all 320 retail locations, delivering effective performance in managing budget, internal and external teams, and stakeholders, performing duties including reviewing communication tools and emails, project management research, monitoring project status to achieve desired outcomes. • Managed Data Center Migration, Dev, UAT and Production applications and services from Dallas and Bellevue Data Centers to Idaho Data Center. • Deployed inventory management WebAPP replacing 20-year-old legacy on premise app across320 retail locations.• Migrated AU stores OTW WAN Meraki Cloud services to Savers WAN Meraki Cloud Services allowing ability to enable advance services, full internet connection redundancy and single point of contact support.• Managed twelve newly acquired Second Avenue Store migrations from 2A to Savers Network, Systems and Applications. • Managed and developed IT New Store Opening Program end to end workstreams, documentation and processes resulting in successful opening of thirteen stores across US, Canada, and Australia.

In my position as IT Program ManagerMajor Responsibilities:Developing and implementing end to end project management methodologies framework by collaborating with IT PMO to support overall IT infrastructure and applications, providing internet and wireless services as well as hardware redundancy services across all 320 retail locations, delivering effective performance in managing budget, internal and external teams, and stakeholders, performing duties including reviewing communication tools and emails, project management research, monitoring project status to achieve desired outcomes. Key accomplishments, I attained during this role:• Generated $12M revenue by managing nine IT teams, business, and external vendors. • Succeeded in delivering infrastructure backbone program across 320 location in US Canada and Australia.

Major Responsibilities:Developing and implementing end to end PMO framework by collaborating with sourcing and IT teams to provide support to SDLC projects and infrastructure, managing a Gift Card Program roll-out across 320 stores throughout US and Canada, cooperating with external vendors and internal project teams to meet timeline of going live 11/25 Black Friday to augment revenue growth, managing POS loyalty program that roll-out across 320 stores throughout US and Canada efficiently. Key accomplishments, I attained during this role:• Generated $6M revenue in 2017 by integrating with POS and associating with standalone third-party gift card vendors.• Increased 15% customer donations by managing and delivering El Paso call center RMS enhancements project.

In my position as IT Infrastructure Project ManagerMajor Responsibilities:Developed and implemented communication and project reporting processes. Managed multiple phase complex infrastructure projects centered around decommissioning data centers and RE-IP VM’S, and firewalls across global regions. Managed and collaborated with multiple global project teams to meet aggressive timelines. Key accomplishments, I attained during this role:• Completed phase 1 NTP project 1 month ahead of schedule.

Delivered strategic performance in planning, developing, and managing technical projects. Managed end-to-end installation of 120 kiosks across overall branches of the military throughout the country to sell mobile phones and accessories. Oversaw the project of upgrading car stereos and Bluetooth software effectively to ensure customer satisfaction and retention. Installed IT systems at various stores locations. Performed duties, including managing implementation of enterprise data circuits and voice from AT&T to Century Link to achieve deliverable outcomes.• Added 20% in revenue to Cartoys bottom line by managing wireless kiosk rollout across all US Costco’s.• Conserved $600K by managing Enterprise voice and data implementation.