• Delivered complete agency packages in marketing and branding design ranging from client acquisition to offboarding deliverables.• Leveraged Google Analytics, Microsoft Clarity and Meta Business Suite toprovide insights into customer needs to enhance targeting of advertisementand maximise return-on-ad-spend (ROAS) for multiple clients from finance,sports and e-commerce sectors. Earned up to 4x ROAS for clients.• Conducted full business audits and collaborated with a diverse group ofstakeholders across business functions and geographies to consult clients onefficiency of business processes.• Used Notion and Trello for project management and always delivered projectsin a timely manner. Maintained excellent communication and transparencywith stakeholders to develop a high quality reputation leading to referrals andcustomer satisfaction.

• Transformed big data sets into visuals tailored towards differing stakeholders.• Communicated complex data analysis to senior management using variousanalytical techniques. Developed problem-solving abilities and risk managementskills. Identified, documented and classified risks.• Collaborated with teams to deliver business outcomes, developed an appreciationin the value of differing perspectives on all processes.• Delivered lessons and communicated ideas to team members clearly andsuccintly

• Delivered exceptional customer service on every interaction. • Operated the tills and accurately handled cash.• Integral part of the team in achieving KPI’s.• Successfully dealing with complaints within the store, diffusing and stopping further escalation.