Daniel Mckinney Email & Phone Number

Virginia, United States

Fairfax, VA

• Responsible for the administration, management and improvement of network management tools that improve the ability of the WAN (Wide Area Network), CND (Computer Network Defense), Active Directory/Exchange and Tools.
• Manage and maintain over 100TB of storage across thirteen SANs and, upon request, present LUNs to VMware, Solaris and Windows hardware.
• Audited networking tools to ensure compliancy with DISA STIGs to properly mitigate or remediate CAT I, II, & III findings which assisted with an ATO being granted to GuardNet XXI.

Tysons Corner, VA

• Responsible for the management and strategic development of EMS and the automation of related products and systems, research and development of new products and the overall integration of the various monitoring.
• Implemented Zenoss, an open-source enterprise monitoring program, as a replacement of Cacti as a performance graphing tool, also replacing Netcool as a SNMP Trap Manager and Nagios as a system monitoring tool. Thus.
• Designed, developed and implemented many custom Perl and Shell scripts to simulate user’s interaction for shorter MTTR (Mean Time To Repair) with all systems so that common problems could be better diagnosed and.

Tysons Corner, VA

• Responsible for the monitoring of key system metrics across all platforms. When an alert occurred, problem verification and symptom-gathering was completed, initial debugging and troubleshooting followed. If a solution.
• Fully implemented Nagios as the first tool to monitor all enterprise elements to include Tomcat, Apache and SIP Express Routers both load balanced using F5 Load Balancers, MySQL, MS SQL, Sybase, NFS mounts (Netapp).
• Designed and developed over 1800 general and custom scripts to monitor over 160 servers and network appliances.
• Implemented Cacti as a system performance metric graphing solution so stakeholders could make use of these graphs to plan system scalability, capacity and fault management.
• Implemented Netcool as a SNMP Trap Manager for a VOIP-based telephony back-end and operational systems.
• Interviewed all new NOC candidates and advised management of the best candidates, then trained each new NOC Administrator.

Tysons Corner, VA

• Responsible for the investigation and troubleshooting of system problems and manually monitoring key metrics/services across all platforms in the enterprise.
• Set up initial monitoring of the Solaris, Linux and Windows servers using the Nagios monitoring software.
• Investigated and resolved server and infrastructure issues to include NFS mounts, Netapps, F5 Load Balancers, Tomcat, Apache, Sylantro Softswitches, Convedia Media Servers, MySQL, MS SQL, Sybase, SIP Express Router.
• Managed system user accounts and access.
• Audited the systems for standardization and uniformity amongst OS-level and application-level configurations.
• Responsible for maintaining DNS name resolution and deployed IPPlan as an IP Address management solution.

Tysons Corner, VA

• Responsible for the installation, troubleshooting and maintenance of customer’s premise equipment (A variety of VOIP Phone Adapters).
• Managed staff of six people verifying that customer SLAs(Service Level Agreement) were met
• Created and maintained shift schedules.
• Created a web-based, interactive simulator of one of the VOIP adapters that was used as a training guide for the other Tier 1-3 Tech Support agents.
• Traveled domestically and internationally to help train, deploy and implement two new call centers.
• Drafted over 100 training How-To procedures for the new call centers.

Arlington, VA

• Responsible for troubleshooting and maintaining multiple computer labs consisting of 200+ student workstations and 10 Cisco Layer-3 switches.
• Configured each Cisco device so classes had custom configurations for the demands of the class.
• Tutored students with their technical courses and was a teacher’s assistant.
• Responsible for re-imaging each of the 200+ workstations at the end of each semester using Norton Ghost Server.

Fort Bragg, NC

• Responsible for isolating faults in software, circuit cards and major assemblages. A broad knowledge of troubleshooting voice and data systems in a large, secure network, while maintaining current operations.
• Responsible for configuration, installation, operation, and troubleshooting of a secure and diverse network involving voice, data, video teleconferencing and imagery.
• Designed and implemented Network Node configurations for each mission.
• Held a Secret security clearance for the duration of military service.
• Evaluated and reengineered circuits, reprogrammed interfaces, and bypassed failed systems to make the operation run smoother and more efficient.

Education record

Information Technology

Information Technology

Information Technology

Vcp-410, Information Technology

Education record

Security+ Certification, Computer And Information Systems Security/Information Assurance

Education record

Activities and Societies: • IBM Tivoli Netcool/OMNIbus 7.0 Administration and Configuration Course • IBM Tivoli Netcool/OMNIbus 7.0 User.

Education record

Activities and Societies: • System and Network Monitoring: Tools in Depth Course

Bachelors, Science

Activities and Societies: Network and Communications ManagementGraduated Summa Cum Laude. Cumulative G.P.A. of 3.97 on a 4.0 scale.

Education record

Activities and Societies: • Network Nodal Management Course

Education record

Activities and Societies: • Single Shelter Switch Operator /Maintainer Course