Daniel Cristiano Menzen Email & Phone Number

São Leopoldo, Rio Grande Do Sul, Brazil

Product Manager for SAP Concur Travel Profile

São Leopoldo, Rio Grande Do Sul, Brazil

2020/12 - Current : Product Lead for Travel Profile & Data Transfer - AmericasAs a Product Lead I am responsible for the Americas team of the Travel Profile & Data Transfer product group, which include our teams in the US, Brazil and India. I help the team with complex issues, review and manage escalations to R&D, and verify internal processes. Also, I use leadership skills to keep the group united, even when they are from different offices and regions.Other tasks are troubleshooting Travel synchronizations such as the new Travel API 2.0. Daily use of DB Select, Kibana and Postman. 2019/9 - 2020/11 : Point of Contact for Travel Profile & Data Transfer - LATAMAs a Point of Contact I helped to organize the team locally on a technical level, set up meetings and provided training. Also helped solve complex issues for LATAM clients. 2019/2 : Joined Travel Profile & Data Transfer product group 2019/9 - 2020/11 : Travel & Expense Data Integration product groupWorked on the Travel Travel & Expense Data Integration team where I could learn more about data synchronization between Concur Expense and Concur Travel. Learn about databases and how data was interconnected between Concur main products 2019/4 - 2019/12 : KCS Key Master and Key Coach for SAP Concur BrazilAs a Key Coach I helped team members of SAP Concur Brazil to learn the KCS philosophy. Left as a Key Coach in December but kept being a Key Master 2018/12 - 2019/9 : Travel General product groupStarted in Concur on the General PG where I learned about many different features of the system. The main skills were troubleshooting Email, Network, Salesforce, and specific Travel booking issues

Porto Alegre Area, Brazil

Researching and developing a project for distributed systems using Go and algorithms such as Paxos and EPaxos. Using Java to study and debug other projects in the same area for data comparison.

Santa Maria Area, Brazil

Final graduation project at UFSM researching and developing a system with user interface to make configuration of Cisco Routers more practical. Acquired experience with Python and network libraries such as Netmiko, and with systems automation using platforms like Ansible.

Adelaide, Australia

International experience during exchange with Flinders University, Australia. Attending conferences and participating on hands-on projects during the course which included involvement with other international students and Australian community.

Recanto Maestro, Rio Grande Do Sul, Brasil

Four months SAP/ABAP Developer Internship, including a pre-course of ABAP development for SAP customization. Responsible for creating searches and screen reports for company's customers.

Santa Maria Area, Brazil

Developer of the System for Unified Authentication and Access project at CPD/UFSM. Responsible for creating a system for Single Sign-On using technologies such as Java, Shibboleth and LDAP.The biggest challenge of the project was having LDAP distributed and replicated on the campus network.The early stage of the project was a success, it was working as intended and ready for further development and large scale deployment.

Santa Maria Area, Brazil

Java and Shell Script developer for the open-source SIGA-EPCT project, a software for academic management sponsored by the Ministry of Education of Brazil and by the Secretary of Professional and Technological Education.Responsible for creating the installation script and package of the project to be used on Debian servers. Direct contact with project managers and users.Developer of user interfaces for the project using Java Server Faces (JSF).

Santa Maria Area, Brazil

Freelancer computer technician working on fixing computers, small networks and creating personal websites. Direct contact with clients.

Associate'S Degree, Technology Of Computer Networks

Course focused in Computer Network Technologies including: computer science theories, programming, hardware and software for network.

[Unfinished] Master’S Degree, Computer Science

Unfinished Master's in Computer Science focused in Parallel and Distributed Computing studying protocols such as Paxos, EPaxos and Raft.

Exchange Student, Information Technology

Two semesters of studies at the School of Computer Science, Engineering and Mathematics at Flinders University. Adelaide, South Australia..