Daniel G. Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona, US

Leading a team of 9 on the Service Desk for a international pipeline and high wire construction company serving several thousand Windows PC and iOS users. As a team we built out an entire patching and device management environment using Manage Engine Desktop Central (MEDC) for PCs, and AirWatch for the iOS devices that allowed us to migrate all device.

Madison, Wisconsin, US

-Multi-tenant in house DaaS environment, and various stand alone XenApp environments for several customers.-Azure based Citrix DaaS environment experience.-Standard DNS/DHCP, and cert management as needed.-VMware vSphere management for the DaaS cluster environment.-Windows server management and troubleshooting for OS instances 2008-2016.-Standards.

Madison, Wisconsin, US

-DNS Management-Light Citrix administration-VMware VM server administration-Light Azure, and Hyper-V administration-DHCP Administration and troubleshooting-Server installation, upgrades, maintenance, and patching-Authorized to work on CJIS, and NCIC connected servers-Experienced with ransomware remediation, and server restorations -Active Directory, and.

Madison, Wisconsin, US

• This position is a Junior level Sys Admin/Helpdesk environment. Typical workload can include:
• Active Directory Administration including: creating, terminating and modifying accounts.
• Exchange Server Administration including: creating distribution groups, user mailboxes, contacts, and public folders.
• Managed hosting support of device alerts for Unix, Windows and LAN/WAN environment
• Email filter administration via customer based spam filtration console (EdgeWave).
• Remote desktop support.

The IR Director is the main point of contact for industry vendors who wish to support, or attend the Phoenix Comicon. All Gaming Directors work shifts as well during the Con so we can maintain a presence for staff needs, customer concerns, vendor issues, and still have time to enjoy the fruits of our labor as well.

Mass PC/server imaging environment using custom Ghost, averaging 200-300 desktops and laptops a week. Diagnose and repair Lenovo, Dell and HP machines as needed.

This job processes the applications for Web Payments Pro, Virtual Terminal and the PayPal HERE card reader cell phone device for PayPal's Merchants. We work with the Large Merchant Services, Corporate Underwriting, Account Management and Risk Operations to ensure that all the business needs and tools of our merchants are met in a thorough and timely.

The Limitations Department is, in essence, a first line defense for Fraud. Limitations handles in bound calls regarding user accounts that have been limited (restricted) due to activity by the user of unauthorized access. This position required a high level or skill in customer service, complaint and issue resolution, conflict management, security and.

Developed and managed paint subcontractors for The Home Depot's Paint Install program in the Utah & Arizona area. Focused primarily on business development for the individual subcontractors. In addition, recruitment, training & retention of the subcontractors, market development, Home Depot store associate training, customer issue evaluation & resolution.

Atlanta, Georgia, US

This position entailed a high level of customer service, merchandising, positive employee relations, detail orientation and accurate inventories. Regular follow up with installers, vendors and staff for training and customer service.

The Good Guys was a premier Audio/Video retail chain on the US west coast. In the Audio sales position, it was my job to ensure that our customers experienced the highest quality customer service and assistance in selecting products for their audio needs. Concurrently, I was entrusted to maintain and update all displays to ensure proper function and up to.

Bachelor'S Of Information Technology

Vmware Vsphere 6/6.5 Fundamentals

Degree In Progress, Information Technology

Computer Systems Networking And Telecommunications