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Daniel Hopper Email & Phone Number
Customer Operations Manager
at
Harness
1 work email found
@harnessapp.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Operations Manager
Location
Greater Tampa Bay Area, United States
Company size
Who is Daniel Hopper? Overview
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Quick answer
Daniel Hopper is listed as Customer Operations Manager at Harness, a with 69 employees, based in Greater Tampa Bay Area, United States. AeroLeads shows a work email signal at harnessapp.com and a matched LinkedIn profile for Daniel Hopper.
Daniel Hopper previously worked as Customer Support Manager at Harness and Customer Support Operations Lead at Harness. Daniel Hopper holds Web Development Specialist Certificate, Frontend Web Development, 4.0 from St. Petersburg College.
Company email context
Email format at Harness
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{first}@harnessapp.com
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AeroLeads found 1 current-domain work email signal for Daniel Hopper. Compare company email patterns before reaching out.
Profile bio
About Daniel Hopper
Hi, I'm Daniel - a SaaS customer support manager who's interested in web development. I lead a small support team, build automations, and write help center resources.I've completed a frontend web development certificate program focused on mobile-first development using HTML5, CSS3, and JavaScript, and aspire to transition into a web development role. Currently, I’m learning TypeScript and React.
Listed skills include Customer Service, Data Analysis, Critical Thinking, Call Center, and 9 others.
Current workplace
Daniel Hopper's current company
Company context helps verify the profile and gives searchers a useful next step.
Harness
9 roles
Daniel Hopper work experience
A career timeline built from the work history available for this profile.
Customer Support Manager
Current
Feb 2023 - Present
Customer Support Operations Lead
May 2022 - Feb 2023
Customer Support Lead
Jul 2021 - May 2022
Team Lead
- Promoted to team lead over the client services team.- Created an internal knowledge base of standard operating procedures ensuring uniform request handling from the client services team.- Implemented and conducted quality assurance monitoring and scoring of the client services team to achieve accurate and consistent service to clients.- Collaborated with management to develop performance metrics for the client services team.- Functions as a liaison between the software development team and clients.
Sep 2020 - Jul 2021
Enterprise Account Manager
- Oversaw onboarding and continued support of midsize, large, and enterprise clients.- Detailed knowledge of products and services being offered, and ensured that products and services consistently met client needs.- Functioned as a liaison between the software development team and clients.- Performed health checks of client accounts to identify and avoid potential churn risk.- Conducted proactive outreach through ongoing engagement calls and emails.
Feb 2018 - Sep 2020
Insurance Agent
Insurance Agent
Jan 2017 - Feb 2018
Claims Analyst Ii
Oct 2007 - Oct 2016
Customer Service & Tech Support
May 2006 - Aug 2007
1 education record
Daniel Hopper education
FAQ
Frequently asked questions about Daniel Hopper
Quick answers generated from the profile data available on this page.
What company does Daniel Hopper work for?
Daniel Hopper works for Harness.
What is Daniel Hopper's role at Harness?
Daniel Hopper is listed as Customer Operations Manager at Harness.
What is Daniel Hopper's email address?
AeroLeads has found 1 work email signal at @harnessapp.com for Daniel Hopper at Harness.
Where is Daniel Hopper based?
Daniel Hopper is based in Greater Tampa Bay Area, United States while working with Harness.
What companies has Daniel Hopper worked for?
Daniel Hopper has worked for Harness, Lilypad Solutions, Insurance Agent, Bank Of America, and At&T Mobile Tel.
How can I contact Daniel Hopper?
You can use AeroLeads to view verified contact signals for Daniel Hopper at Harness, including work email, phone, and LinkedIn data when available.
What schools did Daniel Hopper attend?
Daniel Hopper holds Web Development Specialist Certificate, Frontend Web Development, 4.0 from St. Petersburg College.
What skills is Daniel Hopper known for?
Daniel Hopper is listed with skills including Customer Service, Data Analysis, Critical Thinking, Call Center, Time Management, Detail Oriented, Analytical Skills, and Client Relations.
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