PCI is dynamic company that manufactures specialty building products, develops and runs hundreds of e-com sites, and partners with leading online retailers to provide them with the most popular and cutting edge products available. My role is to work on special projects that will bring value to the company, our customers, and ultimately help us grow. This includes responsibilities like:o Owns relationships with our largest customers, like Amazon, Home Depot, and Lowe'so National accounts manager for our wholesale businesso Creation and launch of email automations for all brands and customer categorieso Manage and run weekly email campaigns for all brandso Running PPC campaigns on Google and Bingo Created affiliate program and network for authentic exposureo Pursing new sales channels and customer categorieso Growing relationships with our current vendorso Identifying and pursuing new vendorso Growing programs with each customer baseo Developing and implementing marketing strategies o Overseeing our graphic design and video departmentso Developing and launching product lines across all sales channelso Creating marketing assets for existing and new product lineso Ultimately, whatever it takes to grow the business

Ekena Millwork was previously a small, local specialty wood carving company. In 2009, we had the opportunity to re-brand and re-launch the company as something much more than a local wood carver. Ekena Millwork was born as a manufacturer of not only wood products, but urethane, resin, and even metal. We started with literally zero customers and my job was to grow it. We quickly targeted several key customer bases and developed category-specific sales programs to go after them. Accomplishments and responsibilities included:o Identifying, soliciting, and converting key customerso Developed and implemented automated email solicitation structureo Acquired key long-term and national customers like Home Depot and Lowe'so Designed and implemented marketing programo Created customer-category-specific automated sales funnels o Designed trade show booths and participated in several a yearo Built and managed a national team of sales reps to call on specific customer categorieso Helped developed and launch new product lineso Conducted line reviews for Lowe's and Home Depot (and won)o Began and grew relationships with Amazon, Wayfair, and several other online retailerso Oversaw all aspects of traditional marketing: catalogs, brochures, emails, promotions, sales

This role included responsibilities over inside sales, customer service, order processing, and our small warehouse in Southern California. My goal was to increase sales, increase customer service quality, and look for optimization opportunities across all groups. Some of my accomplishments include:o Designed and implemented sales funnels (before that was a common term!)o Developed automated email follow-up structureo Built mass email timelines and structureo Implemented incentive program to improve online reviewso Created automations that saved time and improved customer experienceo Improved customer experience through automated communication structure

I received the opportunity to lead a group of 12 sales reps. We quickly formed a great team and led the company in work output, sales, and conversion rates. This position allowed me to develop a sales program, onboarding process, automated follow-up email strategy, and provided lots of marketing experience. Some of my responsibilities and accomplishments included:o Organized team to create efficiencieso Produced highest conversion rate in companyo Developed a sales training manualo Created a phone training seminar o Identified new target markets and created programs to go after themo Worked with our marketing team to develop assets to better advertise our products

I quickly became an inside sales rep and specialized in large projects and complicated product categories.o Qualified leads and turned into prospects and then customers o Blueprint takeoffs to better assist customer and maximize sale o Jobsite evaluations and on-site quotingo Follow-up and close saleso Develop customer relationships and earn long term customers

Pacific Columns was only a few years old at the time and my role was to support the sales manager with anything he needed. During my short period of time in this role, I would pre-qualify leads, turning them into prospects and introducing them to the sales manager. I would follow-up on these prospects and move them further down the customer life cycle.