Business Sales Manager
Buenos Aires, Argentina
I´ve defined the commercial strategy, kept sustained growth, doubled sales and income objectives. I was leading the commercial team while achieving long-term and loyal customers. I have increased sales on new products.I´ve developed my segment's management and service plan, ensuring Movistar's leading position in managed solutions. I have improved customer satisfaction, moving from neutral customers to promoters (NPS). I´ve established solid relationships with C-level executives (CIO, CISO, CTO, and business decision-makers, such as CMO, Bus. Dev VP, Digital Banking VP, and more). I´ve built a new sales culture in the sales team, through the 'Account Plan' and Business Forecast tools. The number of opportunities detected and won in the commercial team doubled.I´ve improved high-performance culture through motivation and coaching. I worked to promote the best profiles to positions of higher responsibility.I´ve interacted with several company areas, searching for agreements and collaboration sustainably, leading to a new CRM implementation (Salesforce) and promoting the digital transformation of all areas involved in the sales process.I´ve defined and prepared management reports to measure the evolution of sales and income. I´ve established a new form of management through weekly reports, with the executive team and with the sales team. Representation of the company at conventions and fairs.Study of the competition and market trends.Recruitment and training of sales staff.