● Managed 392 client accounts monthly, consistently ranking in the top 3 of the department.● Implemented strategic changes to Marketing Services Premium, boosting productivity.● Conducted in-depth customer interviews to maintain positive relationships.● Advised clients on SaaS product sales and other GoDaddy services to enhance their business success.● Evaluated customer accounts, recommending efficient software upgrades.● Analyzed technical issues, providing solutions via phone and email.● Spearheaded new Marketing Services Premium features, driving significant efficiency improvements.● Fostered strong client relationships, balancing customer needs with company objectives.● Guided customers in selecting optimal internet products for business success.

● Specialist in small business consulting, working directly with owners to establishand improve their business needs.● Concentration in website design, SEO, Logo, and social media marketing services.● Sold all GoDaddy SaaS products/services including hosting and hosting migration.● Met monthly sales and customer service metrics

● Executive email sales specialist, consistently in the top 10% monthly.● Qualified, sold, and assisted mid-market to large corporate clients.● Exceeded sales goals and customer service scores, emphasizing HIPAA archiving, Proofpoint security, and Azure training.● Exceeded monthly sales goals and customer service scores.● Developed lasting client relationships to drive continued sales.● Led team performance through peer shadowing, sales training, team meetings, and metric tracking.

● Top 5% agent monthly in small business to mid-market sales and customer service● Resolved tech issues while upselling products, focusing on email migrations, HIPAA archiving, and Proofpoint email security● Concentration in email migration.● Resolved tech issues while upselling products that suited clients needs to increase productivity and increase sales

● Closed sales with potential customers visiting GoDaddy’s website.● Ranked in the top 3 in the department monthly.● Consistently exceeded metrics in sales and customer service.● Consulted and sold all GoDaddy products and services

● Outbound sales and consulting.● Analyzed potential business needs to engage clients in suitable products orservices.● Set follow-up calls to close potential sales.● Exceeded metrics in sales and customer service.

● Excelled in technical resolution or product-related calls while upselling products● Promoted after 90 days to the Customer Development Team