Daniel Murtin Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• Worked with engineers to accurately disseminate technical information and illustrations for Toro customers.• Created XML-based technical documentation using Arbortext software.• Managed multiple projects through PTC Windchill and other proprietary content management software.• Developed and shared techniques in Creo Illustrate and Adobe Illustrator that increased department efficiency and content clarity for the customer.• Created animation using Creo Illustrate to depict machine operation.

Greater Minneapolis-St. Paul Area

• Produced all customer facing sales material, technical documentation, and promotional pieces.• Created and post-processed all photography and videography in-house, ultimately saving Multifeeder Technology thousands of dollars in professional fees.• Designed promotional pieces that were used to demonstrate packaging equipment resulting in the newer Apple gift card configuration.• Developed automation equipment for a wide range ofindustries including medical, food packaging and CR-80 card industries. • Managed the integration and installation of company products with third party components to create unique solutions for each customer.• Created and curated resources (e.g., style guides, layout templates, photography, videos, and graphics) in a technical library for current and future use.

Lowry Solutions – Paragon Labeling Division

•Served as primary technical support contact for internal sales staff, national distributors and Paragon customers.•Arranged and presented all in-house training seminars covering technical, mechanical and aspect of Paragon labeling equipment for distributors and external customers.•Designed, created and edited operation manuals in both written and multimedia formats. •Patented device preventing the application of faulty Radio Frequency Identification (RFID) tags. (Patent number 7871009.) •Responsible for preparing, integrating and testing demonstration equipment for trade shows and onsite customer evaluations.

Greater Minneapolis-St. Paul Area

• Integrated labeling equipment into packaging systems.• Trained end-users to safely and properly operate the equipment.• Created technical documentation.• Responsible for trouble-shooting and guiding a customer to a solution when a service issue arose.