IT professional (VP) with more than 20 years of experience in managing IT teams and employees. Has held various roles: Service Compliance Officer, Service Manager, Business Manager with operational responsibility in business critical environments on a global enterprise level as well as in the design, operation and development of IT infrastructures and applications in the banking and services sector. High customer orientation with focus on business requirements. Solid experience in process management and optimization, project management, data analytics as well as improve cost efficiency in services (TCO).