Daniel Perry Email & Phone Number

Melbourne, Victoria, Australia

3P Learning is an educational technology company that specialises in creating online learning resources for schools and students. Their software platforms cover subjects like mathematics, reading, spelling, and literacy, and are widely used in educational institutions around the world to supplement traditional teaching methods.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Allocate Software is a leading international provider of workforce solutions, supporting the operational and administrative needs of healthcare professionals in all healthcare settings. Allocate is enabling the.
• Consult with client and help drive their process improvement in payroll, rostering and time & attendance by guiding the client best practice in the Allocate Software suite.environment
• Assist the clients rostering practitioner, in the health (Acute or Aged Care) environment.
• Run & Coordinate requirements gathering workshops (planning, leading and meeting documentation)
• Deliver product training, both one-to-one and in small groups
• Write user requirements and specification for development

Sydney, New South Wales, Australia

Sydney, Australia

ELMO delivers full suite cloud-based Talent Management solutions used by leading organisations to hire, onboard, develop, engage and inspire their people. Modules we implement with our clients are listed below:1. Recruitment2. On boarding3. Performance Management4. Learning Management - including Course Content & Course Builder5. Succession6. HRIS7..

Macquarie Park, Australia

• Provide technical support services on the use of Kronos multi-tenant cloud based Time and Labour applications.
• Communicate effectively to both technical and non-technical individuals at various levels internally and externally.
• Provide expertise as the internal escalation point for infrastructure and technology issues related to the Kronos application and Cloud Services environment.
• Work with Engineering to log bugs via JIRA as related to the product suite and environment challenges.
• Work with Hosting Operations to identify and resolve issues in the environment.
• Maintain the highest possible level of expertise in applications, technologies and products associated with Kronos and Cloud Services.

Milsons Point, Australia

• Key Roles and Responsibilities
• Deliver TimeTarget system training to new clients and refresher / new module training to clients.
• Assist clients with software configuration to ensure best practice and to meet changing client's needs.
• Engage with the TimeTarget sales team, project managers, implementation consultants and support for larger and more complex clients –both in person and remotely.
• Clearly and effectively communicate with clients and manage their expectations.
• Identify potential training and consulting opportunities with clients

Milsons Point

• Key Roles and Responsibilities
• Subject Matter Expert on TimeTarget product managements systems.
• Troubleshoot website and SQL configuration problems such as DNS bindings, IIS, port forwarding, Installing and setting up SQL
• Liaise with the project stakeholders such as Payroll Managers, CFO’s and Managing Directorsto develop strategies for resolving outstanding queries with the project implementation.
• Train and mentor new employees to ensure they have a deep and thorough understanding of the application

North Sydney

• Key Roles and Responsibilities
• Log queries into the CRM and ensure they were completed with the SLA times.
• Escalate critical product enhancements or unexpected behaviours to the development teamvia JIRA
• Test the product to discover and unexpected behaviours
• Update documentation on the product and create best practices
• Subject Matter Expert on TimeTarget product managements systems.

Tuggerah, New South Wales

Working at Crazy Johns has given me essential Customer Service Skills that are transferrable to Information Technology. Customer would come in complaining of poor service, unsatisfied with the product(s) they have purchased and we as the staff members would have to work through the issues with the customer. Furthermore, every month we have individual sales.

At Game, I was initially employed as a Full Time Sales Assistant and was later promoted to the Role of Assistant Manager. With this promotion I was responsible for monitoring the store and individual KPI’s, monitoring roster hours and profit. Although I performed well in this position I had to step down to Casual Hours when I commenced University.