Daniel Navarrete Email & Phone Number

Chile

• Developing Business consultancy projects for a number of industries, either independently or as a business partner. Among the major projects developed, counts:
• Design, implementation and marketing of SaaS products and services using AWS platforms.
• Agro-Exporting Company’s IT Unit design, including: Strategy design, goals and KPI’s, Resources planning, carrying out the business operating processes and associated information systems redesign.
• Design and implementation of a Business Management Control System, based on BI and DWH, for agro-exporting industry. (Windows Server, C#,.Net, MS SQL Server and SAP B1 Platforms).
• Business Consultant for Study, Modeling and Evaluation of a brand-new Corporate Security Industry product. (Cisco Telco Infrastructure and Fortinet).

Santiago Province, Chile

• Frontline executive, in Fleet Management Solutions Company, responsible of PMO that handles the complete projects budget for both internal development projects (Service platforms and Products) and customer projects in.
• Redesigning the corporate projects department, segregating functions, defining processes, defining SLAs and Work team formation to face the tasks of: Presales, Tenders and Project Management, in direct coordination.
• Leading project management Team (5), for product implementation procedures, in-house product development and maintenance (PaaS and SaaS) with a 20 Developers Team, using AGILE methodology and SCRUM framework.
• Developing Product Bundling/Packaging Team, aiming for technical and economic evaluation of devices and software platforms, actual packaging, Product Data Sheets and Installation guides generation, and Off-the-shelf.
• Leading design and proposals for organizational structure, to improve customer experience, including implementation of business processes, customer support, management of SLA's, in close collaboration with Operations.
• Process supervision and accountability assurance on bidding participation for the project “Monitoreo Telematico de Condenados”, from Direccion General de Gendarmera de Chile (USD$ 34 Mill. Budget.).

• Accountable for maintaining and developing the customer relationship, according to clients’ needs and exploring new business opportunities, in conjunction with customer’s marketing and technical areas, in the context.
• Manages and delivers operating support services to the e-commerce platform, including all processes over the value chain (Sales platform, customer service, logistics and distribution), in addition to Innovation and R&D.
• Technical and Human Resources (15 people) management, devoted to the customer on both outsourcing and per project positions.
• Responsible for valorization of products and services to the client and annual sales forecast follow up (USD MM$1.8/yr).

• Generating and implementing tools and quantitative prediction models for incomes leakage control and prevention. Driving initiatives to protect and improve processes, products and services from technical and commercial.
• Develops methodology for the survey of commercial and technical processes, quantification of risks, design of controls and initiatives to modify products and commercial policies, to minimize losses and leaks in the.
• Developing a Control System against services overconsumption, impacting on the reduction of uncollectable and credit notes emissions by 70%, for Roaming, SVA and Interconnected businesses.
• Pilot Design and development of a field system, for biometric verification of Identity, in sales in order to reduce subscription fraud and maximize sales quality.
• Generation of tools for control and management of sales channels, through analysis of customer behavior, sales statistics and segmentation.

• Responsible for the management of projects aimed at reducing risk on products and processes transverse to the operations of the company.
• Implementing a Fraud Management System for GSM/UMTS (2.5G y 3G) technologies, managing requirements and supervising the results of internal teams and technology providers, both domestic and international (Total project.
• Managing support contracts and payment of suppliers for Fraud Control Unit.
• Implementing a new international roaming traffic control regulation (NRTRDE), aimed to minimize the exchange time for informed roaming transactions among mobile operators worldwide.

• Leading the infrastructure team to implement hardware and basal software for client projects. Responsible for validating requirements and sizing, as well as on-site installation planning. In addition, focused on.
• Designing Unit’s administration and management model.
• Implementing the Prepaid value-added services and control platform for Telefonica Chile.
• Planning and maintaining internal Servicing and Testing Platforms and Datacenter Infrastructure.

• Responsible for the maintenance and operation of the Bank's operating systems and platforms (No Mainframe), in addition to the interface systems with the Processing Center (Mainframe).
• Carrying out sizing, budgeting, implementation and maintenance of the Bank's technology platforms, managing relationships and interactions with external providers and technological partners, as well as leading the.
• Designing and implementing a Business Operational Continuity Site (BCRS: Business Continuity and Recovery Site), for all Bank's non-mainframe critical-operating platforms (CAPEX: US $ 1 Mill.).
• Performing infrastructure reengineering and securitization, for remote service channels, based on network segmentation, high availability, load balance and implementation of multilayer systems (CAPEX: US $ 300,000).
• Implementing a Centralizes Monitoring System for Telecommunications and IT platforms (IBM Tivoli, Nagios).
• Implementing DB and Processing Infrastructure for Retirement Payroll Agency: INP (CAPEX: US $ 50,000).

Elaborated integration proposals and services design in the areas of electronic messaging, electronic commerce, ISP value added services, data networks and general IT. Provided administration, service and maintenance for information systems based on Microsoft Windows and SUN Solaris platforms.

Implemented data networks for several companies in the VIII Region of Chile (Concepción). Actively participated in the execution and commercialization of AVL (Automatic Vehicle Location) System, via GPS for INGECOM Ltda.

Diploma, Strategic Management

Diploma, Business Management

Ingeniero Civil Electrónico, Electronic Engineer

Studies, Electrical Engineering

Graduate, Primary And Secondary Education