Daniel Eduardo Navas Forero Email and Phone Number
As professional achievements, I can highlight the internal processes that were executed to improve business activities that increased the models of direct attention to clients or users of any corporate environment, implementing education systems that allowed the user or end client to find faster channels of solution for the products or services contracted by our end clients.Specialized in the management and administration of international business with active sales qualities and NLP education focused on associative work that allows a healthy development of structured plans for the growth of different ventures and types of commercial activities that are related to the technological sector.Coach specialized in the internal development of colleagues to increase productivity by channeling high-value factors within technological tools, thus allowing exponential growth of the business models within which I have worked.Educator by nature, instilling the value associated with the Kaisen method of continuous improvement applied to daily life thanks to the active increase in business capabilities and administrative qualities that I personally implement in my personal education out of passion for my work.
Omega Healthcare Management Services
View- Website:
- omegahms.com
- Employees:
- 22682
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Patient Access SpecialistOmega Healthcare Management ServicesBogotá, Bogota, Co -
Unlicensed Service Voice AllstateQualfon Aug 2024 - PresentColombiaWithin the company we handle everything related to the different types of markets related to policies in the US in all states, providing first-contact support without licensing to assist users who make use of these policies. -
Global Ambassador AirbnbSutherland May 2024 - Aug 2024Bogotá, Capital District, ColombiaWithin the corporate space in which I am currently administrative, we manage attention to the largest community in the world in the hotel sector, effectively managing cases related to guest experience and accommodations within the community, providing mediation between the parties involved and carrying out the respective follow-ups thanks to the correct administration of systems supported by artificial intelligence for the resolution of cases in specific times for the attention of these situations around the world. -
Customer Care Representative GcasVisa May 2024 - Jun 2024ColombiaAdministration of the respective users with Visa debit and credit cards, providing advice, support and follow-up to the different situations that may arise when a cardholder is in a financial experience around the world and an incident occurs with their financial products, relying on our teams for the correct management of protection and channeling of the cases to the respective financial entities that manage these cards.Understanding and educating the Visa network regarding financial processes that may be related to currency exchanges, prices and exchange rates that may occur in the respective transactions worldwide, educating the user network in tokenization models through the Blockchain network created for stablecoins that are supported by the Visa payment network.Improving financial security processes for the Visa user network through interactions with our specialized GCAS team on the first line of contact worldwide. -
Senior Customer Care RepresentativeOptum Aug 2022 - Mar 2024ColombiaAmong the main functions we find the administration of health insurance focused on the protection of elderly communities who required assistance with their medications, prescriptions and medical specialties with their respective authorization and referral procedures by medical bodies that had to be processed by our team, in addition to managing food assistance and benefits by our accounts to guarantee adequate care by the health network and its participants for our patients who are members of the insurance company that was administered in each interaction.On the other hand, within the functions was the educational part of the insurance company's community with the participating community in which it carried out processes of reminder of pending medical activities and educated by giving guidance to the users regarding their portfolio of benefits created especially for each type of health contract that was active for each Member of the community.
Daniel Eduardo Navas Forero Education Details
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Information Technology -
SkillsoftBusiness Administration And Management, General
Frequently Asked Questions about Daniel Eduardo Navas Forero
What company does Daniel Eduardo Navas Forero work for?
Daniel Eduardo Navas Forero works for Omega Healthcare Management Services
What is Daniel Eduardo Navas Forero's role at the current company?
Daniel Eduardo Navas Forero's current role is Patient Access Specialist.
What schools did Daniel Eduardo Navas Forero attend?
Daniel Eduardo Navas Forero attended Microsoft Community, Skillsoft.
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