Assisted users troubleshoot software, hardware, and networking Issues over the phone.Completed tickets and projects meeting SLA requirementsPatched software and installed new versions to eliminate security problems and protect dataConfigured DNS,DHCP & ADS in WindowsConducted regular vulnerability scans and penetration tests, identifying and remediating 75% of security weaknesses before they could be exploitedMonitored and analyzed security events and logs, identifying and responding to 95% of security alerts and notifications within 15 minutesConfigured hardware, devices and software to set up work stations for employees

• Design, implement and maintain AWS infrastructure• E Deploy patches, and software using Ansible on EC2instances and we use update manager for VM's• Extensively worked on Jenkins/Ansible by installing, configuring and maintaining for the purpose ofcontinuous integration (CI) and for End to Endautomation for all build and deployments• Used Jenkins is to create job to clone repository andrun test, and publish report• Installing plugin's in Jenkins accordingly• Experience in setting up Auto Scaling for scalingup/down Amazon EC2 capacity according toconditions defined• Installing and configuring Jenkins software• Proactively identify and perform hardware andsoftware upgrade• Responsible to Manage and Monitor all the Servers, ITSecurity and Storage devices of the company• Continuous inspection of code quality to performautomatic reviews with static analysis of code todetect bugs, code smells• Create and maintain fully automated Jenkins CI/CDpipelines for code deployment• •Actively manage, improve, and monitor cloudinfrastructure on AWS, EC2,VPC subnets, ELB. Autoscaling, S3, and RDS, including backups,patches, and scaling• Managed Docker orchestration and Docker containerization using Kubernetes.• Used Kubernetes to orchestrate the deployment, scaling and management of Docker Containers

Assisted the Service Desk Support group with their daily support ticketsAssisted the team with their InventoryRe-imaged computers and installed softwareTroubleshoot computer issuesAssisted with the migration from Windows 7 to Windows 10 throughout the entire officeExperienced with both UEFI and BIOS configuration system environmentsTroubleshooted Office 365 apps and general Hardware/Software Issues.