Daniel Nolan Email & Phone Number

• Contemporary art studio and consulting services specializing in creativity and innovation.
• Create & exhibit art work nationally and internationally.
• Created & facilitate “Collaborative Art” events, group and team building art/painting events for “non-artists”.
• Developed creativity & innovation framework to facilitate creative/innovative problem solving for individuals, groups and large organizations.

Minneapolis, MN, US

Automation Initiative Lead (Deluxe)Partner with Boston Consultant Group for Productivity Through AI Initiative.Assessed processes across the enterprise for cost savings utilizing AI, RPA and process optimization, identified $5MM in savings in call center, remittance, fraud detection, and order management; prioritized opportunities with senior.

Purchase, NY, US

Accountable for driving operational excellence and scalability through process improvement and project management aligned with strategic objectives reporting to the Vice President, Clinical Operations Process Improvement.Manage team of 6 (mix of Business Analysts, Project Managers and Process Improvement Managers).Developed and executed team evolution from.

North Chicago, Illinois, US

Designed and managed the continuous improvement (CI) program including strategy, implementation roadmap, culture definition, organizational change management, training, Kaizen design, A3, PDCA and project facilitation to improve delivery capability across the IT Enterprise Application Systems (EAS) organization with an emphasis on SDLC, Contracting/SOW.

Evanston, IL, US

Designed, launched, and directed the Secretariat Business Process Review (SBPR) strategy, an enterprise-wide strategic initiative to increase adaptability as well as optimize operations to support 1.2 million global Rotary members.Established, managed, and coached the Business Process Management team, mix of staff and contingent contract consultants. Team.

Evanston, IL, US

Facilitated client workshops for rapid ideation, creative problem solving and process improvement. Created standard frameworks for Business Process Improvement, Holistic Integrated Innovation and Rapid Deployed Innovation System. Key client projects include:Rotary International (consulting w/ TEKSystems): Developed process improvement strategy, performed.

Founded and managed the consulting practice. Utilized Lean Six Sigma methodology for process improvement.Key client projects include:HealthFitness: Reduced Sales and Client Onboarding from 100 to 90 days.Optum/United Healthcare Group: Improved the CMS Medicare Consolidated Explanation of Benefits (EOB) to ensure CMS compliance.Health Care Services.

Certified Six Sigma Black Belt leading project teams focused on process improvement to increase capacity and decrease operating expenses, liaised with Senior and Executive Management.Developed corporate definition, calculation standards, tools, and training for hard & soft project benefits for financial impact; developed corresponding tools, facilitated.

Chicago, Illinois, US

• Certified Six Sigma Black Belt leading project teams focused on process improvement to increase capacity, decrease operation expenses and increase profit generation.
• Developed End-to-End Business Process Transformation methodology to re-engineer cross functional area processes addressing process, technology, organization, and change management issues.
• Performed Current Process State Assessments for Underwriting, Finance and Operations covering Small Business, Global Specialty Lines, and Excess & Surplus business segments.
• Lead initiative to evaluate the Small Business Service Center; developed Balance Scorecard and supporting metrics & measures including a Cost per Transaction model. Program reduced report compilation by 3 business.
• Performed Global Specialty Lines Underwriter Role Review to identify process steps performed by the Underwriter role that were better suited by the Underwriting Assistant role with a cost savings of $160,000 annually.
• Lead Global Specialty Lines Long Term Care Processing Work Request project to standardized processing work requests submitted by the Long Term Care Underwriting group. Final results increased processing capacity by 50%.

Chicago, Illinois, US

• Expanded functionality of the Account Management System (AMPS) for Risk Management Domestic Casualty to include Global lines of coverage.
• Automated policy issuance process in AMPS reducing policy issuance by 60-90 days; managed team of 2 developers.

Managed two on site developers and remote development vendor for the design and development of Release 2.0 of Arthurandersen.com & AndersenLegal.com

Chicago, Illinois, US

• Revised, enhanced and maintained Account Management Processing System (AMPS) consisting of Account & Policy Entry, automated Account and Policy Management, Task generation, and account status.

Greenville, South Carolina, US

• TRS Staffing Solutions is a global recruitment and staffing organization placing IT, Engineering, Account & Finance and Administrative professionals. Developed and manage corporate and 4 divisional websites in 7.
• Developed automated online job posting connected to internal legacy system.

• Performed daily, weekly and quarterly reactor monitoring and performance testing of Unit 1.
• Analyzed and modeled coolant water radiochemistry to identify broken spent fuel rods to be removed during refueling process.

Ms, Nuclear Engineering & Engineering Physics

Bs, Applied Math, Mechanical Engineering