• Receive, count, and approve shipments of beverages and supplies. • Work with a team to prep & maintain up to 18 bars/wells

• Executed new ordering system resulting in a 20% increase in item on-shelf availability and a 10% increase in quarterly sales.• Implemented data-driven inventory management strategies, reducing shrink by 15% and increasing profitability by $6,000 per month.• Multitask between stocking, register, and maintenance while maintaining customer satisfaction within a fast-paced environment.• Provide great customer service, while also maintaining customer outreach when dealing with complaints and conflicts when issues arise• Led a team in performing duties like ordering, logistics, schematics, oversight, maintenance, and customer service • Manage department producing $3,000+ in sales daily. • Developed customer service skills by successfully interacting with 300+ customers daily.

•Managed a team of 6 sales representatives responsible for lead generation and outreach efforts, achieving a monthly revenue of $72K.• Implemented SalesForce automation processes for customer relationship management, streamlining team workflows and reducing response times by 50%.• Developed and executed a targeted social media campaign using Hootsuite, leading to a 20% increase in website traffic and a 5% rise in sales.• Optimized Google Business Profile & implemented targeted Google Ads campaigns, resulting in a 25% increase in lead generation.•Created lists and found leads to increase commercial auto and business portfolio

• Worked in the "Estudiantes Unidos" program.• Helped organize and market “Dia Familiar” event aimed at Latinx/e students to teach them about the resources and opportunities available in college through GCC.• Contacted guest speakers and coordinated with a team in designing the flyers.