Project Manager In Operations
CurrentDirected the administration of key company-wide platforms.Created CRM-related email campaign automations and integrated tools for program/productsuccess.Developed data-driven reports to improve decision-making and consumer engagement.Actively participated in optimizing the HubSpot CRM databases, ensuring that customer andcompany data was correctly organized and utilized by the team.Managed Office 365 Admin site and provided IT support for improved IT experience.Developed and optimized key company processes, enhancing overall organizational effectivenessDesigned a comprehensive onboarding sequence, equipping new team members with essentialknowledge of our company's tools and platforms.