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@adtran.com
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3 phones found area 256 and 888
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LinkedIn matched
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Daniel Ogles is listed as Senior Manager, Product Support - CPE Solutions at ADTRAN at ADTRAN, a company with 1655 employees, based in Huntsville, Alabama, United States. AeroLeads shows a work email signal at adtran.com, phone signal with area code 256, 888, and a matched LinkedIn profile for Daniel Ogles.
Daniel Ogles previously worked as Senior Manager, Product Support - CPE Solutions at Adtran and Manager, Product Support - xDSL Solutions at Adtran. Daniel Ogles holds B.S., Computer Science from Athens State University.
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AeroLeads found 2 current-domain work email signals for Daniel Ogles. Compare company email patterns before reaching out.
Over 20 years of experience in Telecommunications, Networking, and Customer Service.Over 20 years of management experience, including local and remote employees.Specialties: VoIP using SIP/SDP, Local Area Networking, Wide Area Networking technologies including T1, ISDN, DS3, Frame Relay, and PPPOther areas of experience: 802.11 Wireless networking, SNMP, Analog Voice technologyStrengths: strong analytical troubleshooting skills, strong leadership skills, strong written and oral communication skills, attention to detail
Listed skills include Voip, Telecommunications, Wan, Unified Communications, and 43 others.
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Huntsville, Alabama, United States
Managing team of engineers that provide support and services to customers using ADTRAN's CPE products including NetVanta, Total Access, Smart/RG, and Management Software solutions.
Managing team of support engineers that provide post-sale/post-installation assistance to customers using ADTRAN's xDSL products.
- Managing team of support engineers that provide post-sale/post-installation assistance to customers at any level on ADTRAN's Bluesocket Wireless solutions.- Providing guidance on priority of issue resolution and tracking the planned resolution to completion.- Identifying additional testing needs or further product development based on feedback from.
- Managing team of support engineers providing post-sale/post-installation assistance to customers at any level on ADTRAN's Unified Communications and Bluesocket Wireless solutions.- Identifying additional testing needs or further product development based on feedback from customers on product usage.- Advocating open communication between sales, support.
- Managing team of support engineers providing assistance to customers at any level on ADTRAN's VoIP communication products.- Managing technical aspect of professional services installation of ADTRAN's VoIP communication products.- Identifying additional testing needs or further product development based on feedback from customers on product usage..
- Managing 1st and 2nd level support team for ADTRAN's well established WAN-based product lines of over 100 products.- Serving as an escalation point for customer satisfaction through prioritization of response times and engineering changes to address issues reported by customers.
- Driving of escalated technical issues to resolution by applying advanced troubleshooting methods and engaging engineering or other resources as necessary for product changes.- Interaction with engineering on product changes and future development.- Training and mentoring of 1st level support employees
- 1st level Technical Support to a variety of customer types on ADTRAN's ISDN terminal adapters, CSU/DSUs, and ATLAS integrated access product line.- Interaction with 2nd level support to escalate technical issues for resolution.- Training new peer employees and 2nd level employees.
Other employees you can reach at adtran.com. View company contacts for 1655 employees →
Mia Perez
Colleague at Adtran
Canada, Canada
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CC
Charles Capps
Colleague at Adtran
Huntsville, Alabama, United States, United States
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KY
Kim Yin
Colleague at Adtran
Lilburn, Georgia, United States, United States
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Revital Hazan (Menashes)
Colleague at Adtran
Israel, Israel
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Chuck Polk
Colleague at Adtran
Athens, Alabama, United States, United States
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Sajid Shaikh
Colleague at Adtran
Vadodara, Gujarat, India, India
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AM
Ansuman Mukherjee
Colleague at Adtran
Hyderabad, Telangana, India, India
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KC
Karen Carleton
Colleague at Adtran
Madison, Alabama, United States, United States
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MC
May Chen
Colleague at Adtran
Huntsville, Alabama, United States, United States
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MS
Masaru Sato
Colleague at Adtran
Meiningen, Thuringia, Germany, Germany
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Quick answers generated from the profile data available on this page.
Daniel Ogles works for ADTRAN.
Daniel Ogles is listed as Senior Manager, Product Support - CPE Solutions at ADTRAN at ADTRAN.
AeroLeads has found 2 work email signals at @adtran.com for Daniel Ogles at ADTRAN.
AeroLeads has found 3 phone signal(s) with area code 256, 888 for Daniel Ogles at ADTRAN.
Daniel Ogles is based in Huntsville, Alabama, United States while working with ADTRAN.
Daniel Ogles has worked for Adtran.
Daniel Ogles's colleagues at ADTRAN include Mia Perez, Charles Capps, Kim Yin, Revital Hazan (Menashes), and Chuck Polk.
You can use AeroLeads to view verified contact signals for Daniel Ogles at ADTRAN, including work email, phone, and LinkedIn data when available.
Daniel Ogles holds B.S., Computer Science from Athens State University.
Daniel Ogles is listed with skills including Voip, Telecommunications, Wan, Unified Communications, Wireless, Telephony, Ethernet, and Isdn.
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