Daniel Ooi Email & Phone Number

Singapore

Singapore

• Led and supported product testing and validation activities to ensure designs met quality, performance, and safety criteria.
• Developed and maintained technical documentation, including design specifications, drawings, BOMs, and test reports.
• Participated in product design reviews and provided technical guidance and support to team members and customers.
• Conducted root cause analysis of product failures and implemented corrective actions to prevent future occurrences.
• Demonstrated a strong understanding of industry standards and regulations, such as API and ISO, and ensured compliance with them in product designs.

Petaling Jaya, Selangor, Malaysia

• Provided product design and specification development support to direct users, integrators, and distributors.
• Handled and managed technical inquiries for 8 branches located in West and East Malaysia by traveling to project sites to perform start-up, integration, and training services for end users.
• Conducted virtual and live technical/product training for new hires, sales team, and targeted accounts.
• Managed development, implementation, and continuous improvement of product training with Country Manager and Training and Development Specialist to review and align requirements of the company.

Selangor, Malaysia

• Managed and executed Specialty Gas Center (SGC) and Silane Plant project(s) by understanding the project scope and processes.
• Supported upper management in developing project scopes, budgets and schedules to prepare tenders and requisitions with third-party vendors and contractors for price estimation and project schedule.
• Prepared and maintained the upkeep of project(s) Gantt Chart to ensure deadlines were met accordingly.
• Presented monthly updates on progress development of current project(s) to upper management to highlight urgent matters.
• Participated in a Hazard and Operability study (HAZOP) for Silane Plant project to identify and evaluate process safety through a piping and instrumentation diagram (PNID).
• Utilized AutoCAD to develop and revise two-dimensional site layout(s) and construct PNID for Silane Plant project.

Columbus, Ohio Area

• Provided engineering and sales analysis using Computer Aided Engineering (CAE) tools to efficiently convey customer requirements to sales, production, and engineering teams.
• Communicating and understanding customer’s needs by maintaining an expert level of product knowledge distributed by the company to recommend customers the best solution that meets their requirements.
• Managed and maintained records of multiple accounts, opportunities, quotes, projects, contacts and correspondence on a daily basis.
• Primarily responsible for assisting and identifying customers needs and sales opportunities for customers in Asia.
• Reduced internal engineering design time by 30 percent for large projects by utilizing CAE tools provided by the company.

Columbus, Ohio Area

• Communicated clearly with supervisors and coworkers if any problem arises.
• Maintained a professional standard of customer service by resolving any complaints promptly.
• Followed procedures for safe food preparation.
• Took the initiative to help out other coworkers when current duties were completed early.
• Created a friendly and safe environment through interaction and appreciation with other coworkers.

Kuala Lumpur, Malaysia

• Learned and understood the use of optical inspection machines for semiconductors.
• Inspected faulty semiconductors and took necessary steps to deal with the faulty units.
• Communicated with supervisors to understand on what needs to be done on a daily basis.
• Conducted data entry by organizing different categories of faulty and non-faulty units for different semiconductors.

Kuala Lumpur, Malaysia

• Marketed Jabra’s products to audiophiles by knowing in depth specifications of each and every stock keeping unit distributed by the company.
• Communicated and understood customer’s needs to recommend them the best products that suits their requirements.
• Understood the standard of operating procedures and performing marketing strategies in accordance to what is required by the company.

Bachelor Of Science - Bs, Aerospace, Aeronautical And Astronautical Engineering, Cgpa 3.38

American Degree Transfer Program, Aerospace, Aeronautical And Astronautical Engineering, 3.68