COO / Business Management Director with extensive ETF knowledge and broad financial services understanding achieved in leading global asset management firms and across the industry. Experience focused on COO, Business Management, Sales Management, Distribution Partnerships, Intermediary Oversight, Project Delivery and Finance.Widely developed technical skill set:• Intermediary Oversight & Distribution Support – commercial and risk management oversight of Intermediaries and provision of support to Sales teams in accessing and managing those relationships• Business and Compliance Risk – oversight of Risk and Control self-assessment processes, Conflict of Interest analysis and management, Business Continuity management and Internal Audits• Sales Management – initiated and ran key change / enhancement projects across Distribution, CRM implementation and Sales collateral organisation and dissemination• Business Finance – experience of analysis, control, and challenge of Business Finance across numerous financial services organisations Experienced in:• Project co-ordination – led multiple business change and corporate reorganisation projects at BlackRock iShares, Northern Trust, Actis Capital & Rothschild, e.g. Acquisition clearance by competition authorities, FCA regulatory survey responses and managing due diligence data room in respect of business sale• Sales force facilitation and motivation – responsible for multiple day to day Sales management deliverables and devised & ran Sales initiatives to drive focus to key products and engage Sales staff in CRM• Dealing with C-suite – extensive experience across multiple organisations of presentation to individuals, boards and committees• Staff management/development – deep experience of developing and managing teams & individuals, with special interest in developing graduate talent