Senior Engineering Manager - Tribe Tech Lead - Leader Coach - Engineer Manager - Technical Owner
- Leading multidisciplinary teams of professionals in various projects on the following technologies and platforms: • PAGAR (Single Revenue Collection System) • Management of Corporate Data for the Company • Transaction Adjustments between Banking Entities • Transaction Adjustments between Networks • Unbalanced ATM Deposits • Compensation Lists for Entities, Agencies, Merchants (Compensating Chamber (CoelSA)) • Deposited Check Records • Captured Cards • Billing Lists published to Banking Entities • Final Compensation Position • Guarantee System . Mobile Applications • Corporate CRM - Oracle RightNow • Financial Telephone Banking - IVR Avaya / IVR Genesys Pure Cloud • Debit and Credit Card Transactions: ◦ Card Blocking ◦ PIL Reset ◦ Card Activation ◦ Service Payments ◦ Balance Inquiries • BPMS (Software AG (ARIS, My WebMethods, Business Rules Engine, CentraSite)) • Lotus Domino/Lotus Notes Platform (over 50 applications used by Corporate Banks) • Various Websites and Web/Responsive Designs- Construction, Management, and Monitoring of the Task Plan.- Recruitment and Selection of Personnel.- Coaching and Training of team members.- Management and Monitoring of Team Objectives and Competencies.- Career Development Planning for team members.- Evaluation, Management, and Monitoring of Internal and External Suppliers.- Project Management and Monitoring for all Banking Entities.- Workflows for Automation of Internal and External Processes.