• Lead technician for Index engines – an e-discovery processing tool. I worked to expand the use of this tool within the company, developing new workflows and liaising with the product developers to get customised features implemented, which in turn helps with the running of daily tasks. • Managed the technical tasks for large scale e-discovery jobs, with a high level of organisation, which ensures that the project managers are kept up-to-date and important deadlines are met. • Perform covert collections, where discreetness is of the upmost importance.• Perform onsite data processing, in the presence of data protection officers. • Used initiative to create innovative solutions to problems for unique cases. • Liaise with clients, and project managers, to ensure deadlines are met.• Collected and presented electronic data for a range of both small and large litigations.• Coordinated and led several forensic data collections, utilising the following tools: EnCase, FTK, NUIX and Cellebrite. • Manipulate data and load files using Regex and SQL queries. • Performing metadata analysis on documents, providing detailed reports for clients, and explaining erroneous dates and where needed, technical jargon was explained in laymen terms via telephone calls.Areas of Expertise - Onsite seizure of electronic data from live and static Windows, Apple, Linux computer systems and electronic data rooms. - Data acquisition from smart phones and associated media- Data processing via software such as Nuix, Index Engines, and EnCase- Encryption and cryptography.- Data recovery

Mazars LLP is a partner based business which specialises in Audit, Tax and advisory services.• Displayed confidence, to take appropriate actions, giving the end user the comfort that their problems were understood and were being resolved quickly.• Created VOIP telephone accounts.• Worked with Procurement, and the Service Desk, to manage the DOA and Warranty Repairs.• Identified and suggested potential improvements to existing processes and procedures to Service Desk Manager.• Responded to queries regarding the use of current and new technologies.

• Strategic refresh of internal network and server infrastructure, upgrading internal throughput to Gigabit and virtualising all servers whilst mitigating downtime.• Company wide upgrade of the telephony which included tracing cables to user desks throughout the company.• Received training which included how to use VEEM backup solution; creating replica virtual machines and backups.• Generated enterprise desktop image with Sysprep and Symantec Ghost for enterprise wide desktop refresh.• Above tasks completed whilst maintaining helpdesk SLA's within the company supporting 150+ end users at all levels. Diagnosing various hardware and software faults with laptops Desktops and servers. • Maintained and administer critical components of the company’s private infrastructure with a focus on disaster recovery strategies and procedures. This involved following a daily schedule to ensure all system backups are implemented correctly. • Invoking Disaster Recovery strategies to recover corrupt or deleted work. • The experience from the placement year means Daniel is already accustom to generic system administrator roles.• Became familiar with the WEE standards and ISO 27001/27002• Received basic SAP admin training, shortly after given the responsibility of adding users and reset passwords and unlock accounts.