Daniel Padilla García Email & Phone Number

Singapore

Madrid, Comunidad De Madrid, España

Capchase is a New York-based fintech startup that helps SaaS companies accelerate growth through financing solutions.As part of the BizOps team, I focus on Special Operations, driving strategic and time-sensitive projects that require collaboration from various teams. some examples can be:• Established the revenue operations for the GTM activity for a newly launched product.• Managing a cross-functional project to boost customer success’ performance. Coordinating initiatives around content creation, CRM utilization and data centricity.• Building the customer support function; devising its vision and roadmap, choosing and implementing a ticketing platform provider, launching the help center, and contributing to the hiring of the first agent.• Assisting leadership team on decision-making by performing market assessments and business case analyses for international expansion and product development.

Madrid, Comunidad De Madrid, España

Madrid, Comunidad De Madrid, España

Madrid, Comunidad De Madrid, España

Bulb was a London-based energy startup expanding to Spain, aiming to provide more consumers with green and affordable energy.I was employee #8 in Spain and witnessed the project grow from 5,000 to 30,000 customers. Given my early involvement, I contributed in various ways:• Led the 'company switches and contract modifications' team, ensuring reliable execution of a core business process and scaling it to support rapid growth.• Created a semi-automatic process for customer referral program: recording sign-ups, sending communications, and paying incentives.• Handled customer queries via phone and email, while implementing tools to improve customer support efficiency.

Madrid, Comunidad De Madrid, España

Madrid, Spain

Arranged preservation and repair of 60+ aircraft simultaneously, by monitoring daily activities and checking compliance with Aircraft Maintenance Manual.

Master In Management, Major In Digital Business

Beta Gamma Sigma society member. Coordinator of IE Technology and Innovation Club - Managing club’s social media and organizing in-campus.

Bachelor In Aerospace Engineering (Erasmus Exchange)

Bachelor In Aerospace Engineering, Major In Propulsion