Daniel E. Paladines Email & Phone Number

Houston, Texas, United States

- Leveraging product knowledge and persuasive communication to upsell menu items, ensuring guests enjoy a memorable meal while driving revenue growth- Collaborating with colleagues to maintain a smooth and efficient service flow, contributing to a cohesive and supportive work environment- Providing attentive and personalized service to each guest, addressing their needs promptly and professionally to enhance their dining experience- Adhering to strict food handling and alcohol serving protocols, ensuring a safe and compliant environment for guests and staff

Houston, Texas, United States

- Oversaw food safety protocols by ensuring all team members adhere to proper food handling and hygiene practices, significantly reducing the risk of contamination and maintaining a clean, compliant environment- Led and mentored a team of servers, providing guidance and training to enhance their skills, improve service efficiency, and foster a positive work environment- Managed staff performance, addressing any issues promptly and ensuring optimal coverage and productivity during peak hours- Increased sales by implementing effective upselling techniques, promoting high-margin menu items, and delivering personalized guest experiences to drive revenue growth

Houston, Texas, United States

- Onboarded and delivered exceptional client service to over 200 customers during peak times.- Memorized over 50 menu items and guided guests to their ideal dining experience.- Managed the POS and CRM system and entered over 50 orders an hour with 0 errors.- Trained over 20 new team members on the menu and technical systems.

Houston, Texas, United States

- Provided attentive and friendly service to guests, efficiently taking orders, delivering food and beverages promptly, and ensuring a clean and welcoming dining environment- Leveraged product knowledge and persuasive communication to upsell menu items, enhancing guests' dining experiences and driving revenue growth- Collaborated with team members to maintain a smooth and efficient service flow, contributing to a cohesive and supportive work environment- Adhered to strict food handling and alcohol serving protocols, ensuring a safe and compliant environment for guests and staff

Houston, Texas, United States

- Processed customer transactions accurately and efficiently, handling cash, credit, and debit payments while maintaining a balanced register- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive checkout experience for all guests- Managed and organized the cashier station, including restocking supplies and maintaining a clean and orderly workspace- Assisted in training new cashiers on register operations, customer service protocols, and company policies, contributing to a well-functioning team

Houston, Texas, United States

- Ensured adherence to food safety standards by following proper sanitation procedures, handling food items with care, and maintaining a clean work environment- Collaborated effectively with team members to achieve operational efficiency, supporting each other in fast-paced environments to meet customer demands and service goals- Demonstrated strong attention to detail by accurately preparing and assembling orders, checking for quality, and addressing any discrepancies to ensure customer satisfaction- Managed time efficiently by prioritizing tasks, multitasking during peak hours, and maintaining a steady workflow to enhance overall service speed and productivity

Bachelor Of Science - Bs, Construction Management, Junior

Activities and Societies: Tau Kappa Epsilon - Epsilon-OmicronGPA: 3.18

High School Diploma, General Studies, Graduated

GPA: 3.4