Daniel P. Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

In a world that is data and metrics driven, Enterprise Performance Management (EPM) has never been more relevant. Working with a wide range of clients across multiple verticals, including Health, Local and State Government, I strive to empower organisations with holistic solutions that will provide Executives, Boards and entire Teams with performance visibility they seek in order to make informed, timely and strategic decisions. CAMMS' solutions and tools, give organisations the ability to measure, monitor and manage performance with ease – from Strategic Planning, Project, Risk and Incident Management solutions. Able to be deployed as standalone enterprise solutions, or as a fully integrated EPM platform, I empower people to move away from manual methods of reporting and tracking to drive superior organisation-wide performance.

Vancouver, Canada Area

Having forged new partnerships with organisations across North America and around the globe as one of FP’s leading Snr Account Managers, and in turn substantially growing Function Point’s client base, it was time for a new challenge. I asked myself, how can I make a real difference in my clients' lives once they’ve come on board for the ride? How do I help solve some common challenges Creative/Advertising Agencies, Marketing Firms and their teams face daily.The answer became apparent that only as their dedicated Customer Success Manager, would I become an intrinsic part of the client journey and help customers ‘steer the ship’ in the right direction. For many, I became a trusted advisor and conduit between the Customer, Product, Sales and Support teams. In this role, I was instrumental in developing some key internal processes, metrics and systems for nurturing client accounts, ensuring outreach scalability and resources to match, whilst maintaining high NPS scores. Equally rewarding was empowering my team of junior CSM's and other company stakeholders, by sharing my learnings, providing guidance, support, mentorship and promoting a proactive vs. reactive culture.

Vancouver

Worked closely with teams across full-service ad agencies, digital and internal marketing departments to understand their existing processes and tech-stack challenges, business models, workflows and requirements, whilst mutually exploring 'the fit'. Through effective consultation, virtual and onsite meetings, presented end-to-end solutions and demonstrated the effectiveness of fp. and the ROI.As the Snr Account Manager, I routinely exceeded monthly and quarterly targets, formed new strategic partnerships and provisioned some of the largest deals in the company's history. Parallel, I supported my peers through regular coaching, played an integral role in streamlining the 'sales engine', helped develop an improved, fair and incentivised operational structure, lead nurturing process, whilst promoting high-performance, accountability and ownership.

Tullamarine

Canvased the landscape for new business opportunities across multiple territories with a focus on new client acquisition, successfully procuring large deals.Effectively managed a growing database of leads and customers, actioning RFP's and participating in tenders put forward by organisations. Proposed and delivered new inventory management, logistics, barcode and POS solutions to a range of clients, winning over new business across Government, Banking, Mining, Retail and Hospitality. Forged new vendor relationships, whilst solidifying existing ones

Melbourne, Australia

As a part-time 'gig' and somewhat of a 'hobby', I provided exceptional customer service that was echoed throughout the store and region by pairing customers with the right hardware and software solutions.Routinely recorded the highest sales numbers and No.1 ranking in Australia for RentSmart business equipment lease contracts. I quickly came to be known as "The RentSmart King."Simultaneously engaged multiple customers and held live software demonstrations and tutorials - translating into sales.Supported colleagues by empowering with tools and techniques to 'seal the deal' and go above and beyond promoting a healthy competitive environment. Upheld a high standard of visual merchandising and uniformity across all product lines with meticulous presentation. Maintained and shared thorough, up-to-date industry and product knowledge.

Melbourne, Australia

Managed key accounts: Capital Liquor, Etihad Stadium, Spotless, and LiquorLand amongst others, with effective relationship building at the core.Liaised with logistics, suppliers, marketing, brand-managers, BDM’s, OPS management & other stakeholders to ensure timely deliveries, all deadlines are met and any ‘bottlenecks’ resolved.Habitually demolished all sales quotas, claiming top spot in Australia and subsequently setting new performance benchmarks.Up-sold & cross-sold from a diverse portfolio of products, including premium spirits, beers and wines.Helped launch individual and team-based sales initiatives in accordance to company guidelines.Attended meetings, conference calls and reporting to senior management and OPS.Multi-tasked, solved challenges and engaged in a wide range of administrative and ad-hoc duties.Coached and motivated other staff through team building activities & up-skilling sessions.

Myrtleford Victoria

Alpine Digital was designed to offer business professionals and consumers alike, a unique retail experience that encompassed IT, Telecommunications (Telstra Next G), consumer electronics, whilst providing complete solutions, unrivalled service, training and technical support.The service streams of the business were focused on offering in-house design, advertising, IT infrastructure and POS solutions to small businesses and SME’s in the region.During my time in Myrtleford, I devised a thorough business plan, conducted extensive market research, designed every element of the store, conceived top branding, advertising and marketing initiatives, and commenced trading.Established solid relationships with various IT vendors and distributors such as: Simms International, Ingram Micro, Synnex and many others, providing me with access to a range of products and marketing/visual merchandising collateral.

Melbourne

Purely a hunter role, I pursued new business opportunities across the country spanning multiple markets, including: hospitality, fashion, retail chains, medical centres, law firms, plastic surgeries and automotive to name a few.Helped small to medium-sized businesses and retail chains, save thousands of dollars in annual merchant feesSuccessfully wrangled in sizeable revenue and routinely exceeded outlined KPI's and targetsEffectively sourced, negotiated and implemented favourable merchant rates and merchant facilities, working with Australia's major banksDeveloped and canvased extensive prospect lists across different territories and marketsLiaised with clients within Victoria and interstate.Built solid relationships with CEO’s, CFO’s, Banks and partners, as this was instrumental to my success.Deployed fresh design & marketing initiatives – i.e. direct mail, new pamphlets, promotional offers, online and offline content.

Certificate Iv Small Business Management

Bachelor Of Arts (B.A.) - Computer Mediated Art

BA: Computer Mediated Art

Certificate Iv - Customer Contact

Customer Contact Certificate IV

Vce Certificate Years 11 & 12

VCE