Responsable del control y mejora continua de los procesos operacionales del Banco. Líder de las iniciativas tecnológicas de Operaciones.• Industrialización de 600 procesos operacionales para atender a más de 5 millones de clientes bajo la implementación de un BPM SaaS.• Control de la excelencia operacional a través de la medición de KPIs diseñados bajo una estrategia de gobierno descentralizado.• Iniciativas de reingeniería de procesos transversales a VP de Tecnología y Operaciones.

• Lead a multidisciplinary team with more than 60 people for the 2-year implementation of a unified management system (integrating management of all banking products and services) on a big data platform, redesigning and automating processes, enabling advanced analytics algorithms• Negotiate the acquisition and lead the implementation of a cloud ERP (IaaS, PaaS and SaaS) for the resource management of 23 group’s companies• Increased the efficiency of the management systems Team by 10% through the implementation of new software

• Led the design and negotiated the implementation of a unified management system that integrates multiple systems in a transversal platform built on big data• Led more than 10 process transformation projects using technology, improving the work’s efficiency of more than 100 people• Increased the efficiency of the management systems Team by 10% through the redesign of processes

• Created a methodology of 3-years strategic technology plan to guide the technology to be acquired and the projects to be developed• Led more than 20 process transformation projects using technology improving the work’s efficiency of more than 30 people

• Redesigned and created over 60% of the Team’s reports using new technologies and automated process• Led analysis of net interest margin and profitability of banking products.

• Led the change management strategy for the new management information system of a leader bank.• Evaluated and advised the implementation of a management information system of a leader bank in Colombia.

• Participated in the implementation of a management information system for a leader bank• Develop a reporting system for market risk management• Implemented a system for investment limits control