Daniel Paz work email
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Commercial Engineer with MBA, a leader in commercial and customer service areas.Main Abilities:- An exceptional relationship with clients acting as an expert consultant focused on their needs and generating value.- Ability to lead/motivate/train teams of more than 30 people, exceeding goals in a sustainable way.- Business strategist focused on problem analysis and search for solutions.- Assertive communicator with a high level of influence and impact on teams.- Extensive experience in technological solutions (CRM, ERP, collaborative tools, Excel, Artificial Intelligence tools)- Omnichannel knowledge for customer service (self-management, face-to-face, telephone, and digital channels)
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Manager, Customer SuccessWomoMadrid, Es -
Financial TraineeOvb Allfinanz España S.A. Feb 2024 - PresentMadrid, Comunidad De Madrid, EspañaMi misión es brindar asesoría experta en planificación financiera a individuos y familias. Me enfoco en ayudarte a alcanzar la seguridad financiera mediante estrategias personalizadas que incluyen la gestión de inversiones, planificación para la jubilación, seguros y optimización fiscal.Realizo un análisis exhaustivo de tu situación financiera, identifico tus objetivos a corto y largo plazo y desarrollo un plan de acción detallado para lograr esos objetivos. Estoy… Show more Mi misión es brindar asesoría experta en planificación financiera a individuos y familias. Me enfoco en ayudarte a alcanzar la seguridad financiera mediante estrategias personalizadas que incluyen la gestión de inversiones, planificación para la jubilación, seguros y optimización fiscal.Realizo un análisis exhaustivo de tu situación financiera, identifico tus objetivos a corto y largo plazo y desarrollo un plan de acción detallado para lograr esos objetivos. Estoy comprometido a mantener un seguimiento continuo, ajustando el plan según cambien tus circunstancias personales o de mercado, asegurando que tus metas financieras se cumplan de manera efectiva y sostenible. Mi enfoque es empoderarte para tomar decisiones financieras informadas que mejoren tu bienestar y te permitan vivir la vida que deseas. Show less -
Business OwnerFastersales Jan 2023 - PresentFuenlabrada, Comunidad De Madrid, España- Represent the company’s products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers- Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics- Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers- Develop and implement territory action plan using comprehensive data analysis… Show more - Represent the company’s products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers- Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics- Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers- Develop and implement territory action plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field.- Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities- Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories- Possess in-depth product knowledge and be able to conduct demos and handle objections- Prepare concise and accurate reports, proposals, booking packages, and other required documentation for executive-level presentations- Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often including product demos and presentations- Coordinate with other sales representatives to ensure that quotas are being met and company standards are being upheld. Show less -
Channel Partner ManagerVozy Feb 2022 - Dec 2022Colombia- Responsible for the day-to-day relationship management of channel partners.- Act as a liaison between the VOZY and assigned channel partners.- Build, maintain, and manage relationships with current and prospective channel partners.- Establish productive, professional relationships with key personnel in assigned partner accounts.- Coordinate the involvement of VOZY personnel, including support, service, and management resources, in order to meet partner performance objectives… Show more - Responsible for the day-to-day relationship management of channel partners.- Act as a liaison between the VOZY and assigned channel partners.- Build, maintain, and manage relationships with current and prospective channel partners.- Establish productive, professional relationships with key personnel in assigned partner accounts.- Coordinate the involvement of VOZY personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.- Sell through partner organizations to end users in coordination with partner sales resources.- Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.- Manage direct/channel conflict by fostering excellent communication between the channel and direct teams.- Ensures partner compliance with Channel Partner programs and agreements.- Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.- Identifies partner services offerings; working with partner sales resources, serives, marketing, etc. develop & launch offerings to point of incremental join revenue achievement.- Builds relationships with technology vendors to identify mutual greenfield opportunities with shared partners. Show less -
Head Of Customer SuccessVozy Jul 2021 - Feb 2022ColombiaLeading a growing, successful team of Customer Success Managers to increase footprint within existing accounts. Operate with land and expand model, so the team reaches goals around relevant revenue growth, customer engagement, scale-up sale, and renewals. -
Customer Success ManagerVozy Jul 2020 - Jul 2021- Develop, manage and execute against strategic account plans that align the customer’s strategic goals with Vozy’s product offering- Collaborate with internal teams to deliver against the customer’s strategic goals- Communicate progress, opportunities, and risks internally and externally, including analysis of product performance and prospects for optimization- Act as the “primary point of contact” and customer advocate- Accountable for retention and revenue growth on accounts -
Experience Center ManagerTelefónica Mar 2019 - Jul 2020Armenia, Quindío, Colombia- Oversee the interviewing, hiring, and training of a company’s sales staff to ensure an effective salesforce- Develop and implement programs effective for enhancing sales performance- Motivate and guide sales teams to improve performance and achieve set goals - Develop capabilities of a large team through organization design, talent coaching, team member counseling, and providing growth opportunities to generate a pipeline of talent- Compile, analyze, and interpret sales data… Show more - Oversee the interviewing, hiring, and training of a company’s sales staff to ensure an effective salesforce- Develop and implement programs effective for enhancing sales performance- Motivate and guide sales teams to improve performance and achieve set goals - Develop capabilities of a large team through organization design, talent coaching, team member counseling, and providing growth opportunities to generate a pipeline of talent- Compile, analyze, and interpret sales data to provide reports to management on performance- Oversees daily center operations and coordinates center activities through assigned staff; prioritizes and delegates work activities.- Define and lead initiatives across the entire Customer Interaction Journey to improve and modernizethe Customer Experience Show less -
Channel Sales ManagerTelefónica Jan 2018 - Mar 2019Armenia- In charge of guaranteeing the fulfillment of sales of the assigned channels.- Support and commercial management for the correct operation of the channel.- Advice and planning in the channel sales strategy.- Evaluate partner sales performance and recommend improvements.- Manage sales pipeline, forecast monthly sales, and identify new business opportunities.- Analyze market trends and accordingly develop sales plans to increase brand awareness.- Communicate up-to-date… Show more - In charge of guaranteeing the fulfillment of sales of the assigned channels.- Support and commercial management for the correct operation of the channel.- Advice and planning in the channel sales strategy.- Evaluate partner sales performance and recommend improvements.- Manage sales pipeline, forecast monthly sales, and identify new business opportunities.- Analyze market trends and accordingly develop sales plans to increase brand awareness.- Communicate up-to-date information about new products and enhancements to partners.- Educate partners about product portfolio and complimentary services offered. Show less -
Business Sales ManagerClínicas Dentix Mar 2017 - Sep 2017Armenia, Quindío, Colombia- Communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant) to develop an in-depth understanding of the service needs.- Develop and manage client relationships and sales opportunities. - Respond efficiently to patient and doctor needs and inquiries.- Support marketing and promotion initiatives.- Run and analyze management reports.- Implementing procedures and policies for smooth operations and staffing. -
National Sales DirectorRenting Pichincha Jul 2015 - Jan 2017- Manage the sales and investment budget - Researching and identifying sales opportunities, generating leads, and targeting potential clients- Executing the marketing plan and adapting it to the market situation and the competition.- Coordinate and maintain effective communication with regional sales managers being in the field and leading the commercial activity.- Manage, train, and lead the sales team. Implement the business plan with the commercial team.- Generation and… Show more - Manage the sales and investment budget - Researching and identifying sales opportunities, generating leads, and targeting potential clients- Executing the marketing plan and adapting it to the market situation and the competition.- Coordinate and maintain effective communication with regional sales managers being in the field and leading the commercial activity.- Manage, train, and lead the sales team. Implement the business plan with the commercial team.- Generation and maintenance of key corporate accounts.- Coordinate with General Management and Marketing the analysis of sales statistics in order to optimize sales forecasts and set objectives.Achievements:- 15MM USD annual sales Show less -
Senior Executive Corporate SalesRenting Pichincha Jun 2011 - Jun 2015Quito- Support and maintain an excellent relationship with clients.- Prepare, present and negotiate the most convenient proposals for the client and the company.- Follow up on the evolution of the client.- Execute all the procedures and processes established by the company.- Develop and implement programs effective for enhancing sales performance- Financial and accounting analysis.- Capture, place and manage business opportunities.- Operational management of services… Show more - Support and maintain an excellent relationship with clients.- Prepare, present and negotiate the most convenient proposals for the client and the company.- Follow up on the evolution of the client.- Execute all the procedures and processes established by the company.- Develop and implement programs effective for enhancing sales performance- Financial and accounting analysis.- Capture, place and manage business opportunities.- Operational management of services, monitoring, and control of projects.- Responsible for managing the commercial relationship of clients.- Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities. Show less -
Independent OwnerCloud Consulting S.A. Apr 2011 - Jun 2012QuitoEntrepreneurship: Process and cloud computing consultant.Projects management.Business development and business analysis.Financial management and market analysis.
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Business Development RepresentativeBinaria Sistemas Jul 2010 - Mar 2011Quito- Prospect into strategic business accounts via cold call, email, and social strategies.- Build relationships with existing and new customers through consistent follow-up, reliable communication, and frequent updates on product developments.- Present sales pitches, product reports in a way that promotes the company brand.- Identify new market opportunities via market research and initiate contact.- Analyzing customer feedback data to determine whether customers are satisfied… Show more - Prospect into strategic business accounts via cold call, email, and social strategies.- Build relationships with existing and new customers through consistent follow-up, reliable communication, and frequent updates on product developments.- Present sales pitches, product reports in a way that promotes the company brand.- Identify new market opportunities via market research and initiate contact.- Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Show less -
Customer Service Sales AssociateTelefónica Oct 2009 - Apr 2010Quito- Handling client calls and on site, responding in a timely manner.- Processing client orders.- Dealing with customer complaints or get a manager involved if you are unable to solve a problem.- Identifying and assessing a customer’s needs to ensure they are satisfied.- Generating sales leads.- Promoting and selling company’s new products and services. -
Facilities AssociateHanaska Jan 2008 - Jan 2009QuitoResponsible for the correct operation of 50 dining rooms.Coordination of corrective and preventive maintenance.Suppliers management.Achievements: Design and implementation of new processes and department reorganization. Decrease monthly expenses by 18%.
Daniel Paz Education Details
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Master En Negocios Digitales -
Business Administration And Management, General -
Bachelor Of Commerce - Bcom
Frequently Asked Questions about Daniel Paz
What company does Daniel Paz work for?
Daniel Paz works for Womo
What is Daniel Paz's role at the current company?
Daniel Paz's current role is Manager, Customer Success.
What is Daniel Paz's email address?
Daniel Paz's email address is da****@****mo.club
What schools did Daniel Paz attend?
Daniel Paz attended Universidad Rey Juan Carlos, Universidad De Viña Del Mar, Pontificia Universidad Católica Del Ecuador.
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