Xaac is a digital HR agent. It streamlines HR tasks and provides employees with spontaneous resolutions. It retrieves information and resources from an organization’s knowledge base and integrates personalized data into employee inquiries. Join the waitlist: www.xaac.com

• Managed nineteen engineers across Digital Enrollment, Customer Dashboard, and Automated Underwriting teams to deliver amazing customer experiences for Achieve Lending.• Realized cost savings of $400,000 through decommissioning unused services and databases, migrating off of legacy APIs, and streamlining teams.• Interviewed over 80 candidates resulting in 15 hires, and refined our candidate experience with Talent Acquisition.• Collaborated with Product, QA, and Design teams throughout Agile SDLC to scope, design, develop, release, and maintain 20 microservices.• Achieved 90% favorability rating with 94% participation in Achieve Employee Engagement Survey for two years running.

• Led development of Amex for Developers, American Express' official Developer Portal.• Participated in recruitment activities for A4D team and American Express Technology organization at large.• Managed multiple JIRA Projects including workflow and project configuration, backlog refinement, and story creation.

• Developed and maintained internal microservices for tracking call center performance, incentive, customer satisfaction, and compliance, as well as user authentication.• Trained team on Git Code Collaboration, established Code Style Guidelines enforced with ESLint, mentored team members in modern web application development, onboarded new team members, and maintained Developer Standards documentation.

• Developed a CRM web application for call center customers and Nextiva’s internal sales team.

• Developed a web application for aggregating business content for inclusion in annual reports and 10-K filings.

• Developed web and mobile applications for job site and worker time management to improve efficiency and transparency of field operations.

• Managed three engineers to develop a HIPAA-compliant cloud-based DICOM PACS application using Java Spring Boot, JavaScript, and jQuery.• Drove FDA 510k process for Class II image archiving software by conducting hazard analysis and authoring project plans, requirements specifications, design documents, test plans, and validation / verification documents.

• Developed applications for automating control of rooftop photobioreactor experiments with on-time delivery to researchers within 16 months.