Daniel Conner Email & Phone Number

San Diego, California, US

Seattle, WA, US

• Transitioned into a dual-focused strategic role charged with managing all third-party and strategic partnerships, as well as onboarding third-party supply chain vendors governing more than a billion dollars in.
• Maintain full ownership of all business functions, including financial, operating, performance metrics, and human resource management. Interface regularly with the executive leadership team within Amazon Pharmacy to.
• Drive customer acquisition and business volume growth by building direct partnerships with key external organizations, including pharmaceutical manufacturers, insurance companies, and pharmacy benefit managers, to.
• Oversee organization of up to 50 personnel with six direct reports spanning System Architecture, Account Management, Supply Chain, Program Management Office, Legal & Compliance, and Salesforce Implementation while.
• Increase team morale, performance, and engagement by leveraging expert knowledge of employee development strategies to implement targeted training and mentorship that expands/elevates team capabilities.
• Liaise with cross-functional stakeholders across Product, Tech, Finance, Legal, Compliance, Data Analytics & Reporting, Forecasting, and Labor Planning on weekly, monthly, and quarterly basis to ensure all strategic.

Seattle, WA, US

• Retained in a critical leadership role following PillPack’s acquisition to lead a significant portion of pharmacy operations spanning customer acquisition, service, and clinical care.
• Established the entire operational model for my designated pillar of business, strategizing with cross-functional teams across Product, Tech, Operations, Security, Compliance, and Legal to successfully integrate.
• Reinvented systems, software, and user interfaces as part of a landmark software project, optimizing workflows for 700+ customer and clinical care team members and creating a cohesive, high-performing unit.
• Spearheaded the organization’s transition to remote work amidst the onset of COVID-19, rapidly adapting workflows to fit remote environments with zero disruption to operations.

• Tapped by Founder & CEO to join the organization as a key executive team member responsible for overseeing the operational perspective of the entire customer lifecycle from onboarding to retention.
• Managed up to 12 direct reports spanning HR, Recruiting, Business Operations, Data Analytics, Finance, Legal, System Operations, Clinical, Program Management Office, and Customer Care while overseeing a $300M P&L.
• Scaled operations organization from 0-700+ employees throughout tenure, including a 100-member clinical team located throughout Manchester, NH, and Miami, FL.
• Established strategic roadmaps that scaled the company’s operational model to an enterprise level; established additional operations in Salt Lake City, UT, to support evolving business needs.
• Collaborated regularly with the executive team regarding key business growth initiatives, leveraging previous expertise in hyper-growth environments to act as a trusted advisor, mentor, and coach.
• Grew company from $20M in gross merchandise sales (GMS) to $300M+ GMS in less than two years, increasing enterprise value by 1900%. Efforts directly contributed to the successful cash acquisition by Amazon in 9/2018.

South Jordan, UT, US

• Recruited to play an instrumental role in defining and aligning business goals, operational processes, and team member contributions following the company’s strategic merger and acquisition with Ingram Medical.
• Oversaw organization of 250+ with 12 direct reports across Marketing, Product Development, Digital Customer Experience, Content, and Operations while managing a $300M P&L.
• Collaborated across organizational levels to drive impact and change management through strategic influence, the enabling company to achieve hyper-growth from $120K ARR in 2014 to $300M ARR in 2016.

Salt Lake City, UT, US

• Appointed to the highest executive position in the company following the successful acquisition of Axiom, the Western region’s top-graphic design company, expanding the scope to oversee all business functions.
• Established and formalized the Board of Directors and governance structure to ensure complete alignment across organizational functions and proper execution of business goals.
• Scaled company from a few dozen employees in a singular Salt Lake City, UT office to over a hundred employees across three offices in Salt Lake City, Culver City, CA, and Portland, OR throughout tenure.
• Grew revenue from $15MM in 2009 to $60M+ in 2014 (300% increase) by developing essential relationships with an exclusive clientele, including Pepsi, Paramount Pictures, Nickelodeon, Lanar Homes, Universal Studios, and.

Salt Lake City, UT, US

• Recruited to position creative and digital marketing agency for immediate expansion to support of evolving customer and marketplace needs.
• Developed and delivered the company’s long-term growth and execution strategy, working with leaders across all organizational levels to ensure the company maintained a leading position within a competitive marketplace.
• Directed a team of 6 responsible for key business functions, including finance and accounting, operations, account management, business development, and production planning. Managed $15MM P&L.
• Substantially increased the company’s design capabilities and customer base by spearheading the company’s multimillion-dollar acquisition of Axiom. Efforts subsequently doubled both gross revenue and profit margins.

• Led sales and operational activities for the Western region (AK, AZ, CA, CO, ID, HI, MT, NV, NM, OR, UT, WA, WY), producing $30M+ in annual sales and service revenue. Managed a 35-member team comprised of 10 Sales.

Atlanta, GA, US

Oversaw client acquisition and support for the Western region (AK, AZ, CA, ID, NV, OR, UT, WA), scaling the region to the highest-producing area in the company with $15M+ ARR. Recognized as a top individual sales representative for three consecutive years (2003-2005).

Mba, Finance

Bs, Economics

Ba, Political Science