Daniel Perez Email & Phone Number

Florida, United States

• Pioneering premium merch sales by contributing to a dedicated sales team, developing streamlined processes, and adding key accounts.
• Launching Everything Bags with a growing catalog of customizable premium gear.
• Leveraging strong communication skills and a personable approach to connect with customers, ensuring they feel valued and excited.
• Driving client engagement through deep enthusiasm for high-quality gear, making each interaction enjoyable and tailored.
• Seeking high-quality, minimalistic bags? Let’s connect!

• Identify and resolve bottlenecks in the sales process to streamline operations and enhance efficiency.
• Refine sales processes and drive operational improvements with meticulous attention to detail.
• Leverage financial expertise to manage costs, forecast performance, and ensure accurate reporting.
• Act as a liaison between sales and cross-functional teams (Marketing, Product, Finance) to support collaborative initiatives and align strategies.
• Collaborate with the sales team to identify high-impact areas for improvement and oversee account management to ensure client satisfaction and retention.

An active member of our customer service team working directly with thousands of creators and production companies. I love helping people find their needed gear through emails and video calls and providing post-sales support.

Los Angeles, California, United States

• Assisted in the preparation and successful grand opening of HEX Brand’s physical store in the Downtown LA Fashion District.
• Oversaw daily store operations and led a team to ensure smooth and efficient functioning.
• Managed inventory ordering, social media updates, and generated periodic sales and commission reports.
• Community Engagement: Organized and executed in-store events and promotions, collaborating with local artists and influencers including Trashhand, Sket One, PUSH, Serj Tankian, Jim Lee, and Artist for Artist.
• Creative Partnerships: Hosted Photolab LA in collaboration with Moab Paper, facilitating community engagement and showcasing local creatives' prints.

Los Angeles, California, United States

• Executed Nationwide Installations: Installed photo and video-branded setups for major retail campaigns and experiential marketing events across the US.
• Effective Communication: Coordinated with brand representatives, clients, and internal teams throughout planning, execution, troubleshooting, and wrap-up stages.
• Equipment and Warehouse Management: Managed and organized warehouse equipment and supplies, ensuring cleanliness and proper maintenance of photobooth machines and job sites.
• Premium Client Service: Delivered exceptional service to high-profile clients like Nike, Twitchcon, Spotify, Porsche, Salesforce, and Hermes, while leading and organizing small teams.
• Quality Assurance: Conducted final tests and equipment sign-offs to ensure successful project installations.
• Procurement and Inventory Management: Created purchase orders for restocking materials and managing inventory of spare and new items.

Miramar, Florida, United States

• Certified Coffee Master, successfully passed a series of practical demonstrations and education while showcasing exceptional proficiency in guiding customer experiences and educating peers with coffee tastings and.
• Managed health, safety, and food preparation standards leading to a score of 95 or higher with no criticals four years in a row.
• Effectively managed and motivated a team of baristas, ensuring smooth operations during shifts and fostering a positive work environment.
• Delivered exceptional customer service by addressing concerns, handling complaints, and ensuring that all customers had a positive experience.
• Oversaw daily operations, including inventory management, cash handling, and adherence to company policies and procedures, ensuring optimal store performance.
• Trained new employees on company standards, coffee preparation, and customer service techniques, contributing to a well-skilled and knowledgeable team.