Front-end- Maintenance and development of new features for brand pages;- Data integration with the back-end (CRM and database);- Creation and editing of landing pages for events, programs, initiatives, projects, etc.;- Management of the WordPress and LearnDash platforms;- Development of custom web pages using the languages worked with.Back-end- Data integration from the front-end;- CRM management for function configuration for different brand sectors;- Configuration of work rules, automation, dashboards;- Development of environments for projects, initiatives, and brand clients;- Progress reports and activity updates in task management tools;- Promote timely improvements according to operations;- Metric tracking;- Teamwork.

- Developed and deployed a tool in Microsoft Power Platform for tracking initiatives in the Data and Analytics Center of Excellence, improving coordination and compliance between Data Governance, Demand Management and the Personal Data Protection Law Team. This resulted in a 20% increase in operational efficiency and ensured compliance with data protection standards.- I structured the Confluence space in Jira for the Data Governance area, improving the organization and accessibility of critical documentation. Applying my previous experience in document management, I designed a document pyramid with codification and versioning of documents, including instructions, manuals, data domains, meeting minutes and agreements. This resulted in a 30% increase in the efficiency of information retrieval and collaboration, in addition to improving the tracking of critical indicators of the area.- I developed Excel dashboards that visualize the most relevant data domains for clients, using Office Scripts to automate the extraction of information stored in SharePoint. This solution enabled the efficient presentation of key data in a collaborative online environment. The implementation of the dashboards is in the final stage of approval by project leaders, ensuring that the content meets organizational standards prior to publication.- Drafted key work practice documents, including operational manuals, instructions and contingency plans. This initiative significantly improved operational consistency and effectiveness of responses in various case scenarios, ensuring the implementation of standardized and clear procedures.- Perform operational activities essential to the organization's data governance. These include cataloging and classifying data to ensure its accessibility and proper use across the enterprise.

-Administration of MongoDB databases that stored and managed data from taxis and various services, achieving 99.9% availability performance.-Creation and maintenance of interactive dashboards using Google Data Studio, allowing management teams and collaborators to monitor and analyze performance in real-time, resulting in a 10% reduction in decision-making time.-Development of data extraction pipelines that collected relevant information from the institution's mobile application and virtual page, reaching a success rate of 98%.-Management of an automated process of collecting payment data from external services in real-time using Python and SQL, resulting in a 10% increase in user satisfaction and enabling informed decisions about service management and strategies.

-Management of an automated process of collecting payment data from external services in real-time using Python and SQL, resulting in a 10% increase in user satisfaction and enabling informed decisions about service management and strategies.

-Implement and maintain a system to monitor the technological requirements for the Core Banking and mobile application, improving the management of requests and achieving 90% compliance. Establish an optimized flow of requirements, perform quality control of the updates developed and carry out weekly planning according to the guidelines of the technology management committee.-Evaluated and optimized loan approval processes, eliminating redundant steps and implementing an automated document verification system, reducing approval time from 2 weeks to 5 days and increasing the accuracy of operations. In addition, I drafted institutional regulations related to banking processes and operations, including the Personal Data Protection Law, as part of an annual planning based on the institutional strategic plan.

Assist in the evaluation, diagnosis and design of processes, procedures and systems for their simplification, integration, automation and updating. Advise the areas on Process Management.

Support for the development of the institutional document management system, parameterization of the computerized document management system, socialization and training of the document management system, follow-up and support of work practice documents of all areas of the hospital.