- Designed large-scale projects by assessing network requirements, researching optimal solutions, fulfilling RFQs, and outlining work breakdown structures for smooth implementations.- Pioneered automation of network tasks utilizing PowerShell and RMM tools leading to procedure standardization and network reliability.- Led the onboarding process of new clients by discussing needs, auditing existing infrastructure, and providing solutions.- Reviewed remote monitors and responded appropriately while maintaining communication with clients to keep them abreast of developing situations.

- Administered and maintained +50 Windows servers in a wide variety of environments including VMware ESXi and ensured the servers met contractually obligated uptime.- Led large-scale project implementations to increase security such as configuring multi-factor authentication for secure logon and autonomous endpoint security.- Configured, implemented, and verified virtual machines met vendor specifications and performed optimally.- Trained multiple new employees on job and company procedures by providing field experience and self-created training materials.

- Worked a client-facing role focused on resolving issues, assessing vulnerabilities, and managing networks to ensure the continuous operation of several critical businesses.- Planned and led multiple projects ranging from email server migrations, local antivirus implementations, and server virtualizations. - Established a system of reviewing client backups that resulted in increased confidence in data recovery and generated a multitude of billable service hours.- Promoted in-depth documentation of network infrastructure and critical devices for proper identification and maintenance. Concise notes and recommendations resulted in secure and up-to-date networks.

Patrolled and provided emergency response within the Fresno County region where most of the work involved aiding citizens to navigate through legal options to find the most agreeable outcome. Self-accountability and resourcefulness were the skills used daily to continuously deliver community satisfaction.- Averaged 100% report completion with minimal to no grammar mistakes which would then be used for testimony and conviction in court. - Facilitated the transition to a new report writing system by attending training seminars and then teaching fellow Deputies proper usage.- Maintained knowledge of state and local laws while adhering to department policy to make appropriate field decisions.- Reduced the budget for translation services by providing Spanish to English translation throughout a variety of field situations.