Work on inclusive post-secondary education (IPSE) program development, teach IPSE courses, manage daily program activities and oversee students and mentors, conduct student centered planning and goal setting, collect and analyze program data, conduct community outreach, and recruit students.Program developmentManage daily program activities and oversee students and mentorsConduct student centered planning and teachingRecruit future students and program outreachCollect, analyze, and report program dataConsistently exhibit engaging customer serviceAbility to support various constituencies served by the UniversityProven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific positionAbility to use performance data to make decisions regarding programAbility to facilitate groups and meetings in person and remotelyAbility to manage multiple projects efficientlyBuild relationships and influence at all levels of an organizationEffective communication (verbal and written), organizational and human relations skillsAnalyze needs to meet program requirementsStrong time management skillsAttention to detail

Supported the establishment of a learning-focused environment conducive to the academic success and personal growthof residents and implementation of a learning-based community in a residential environment• Directly supervised 2 master’s level Resident Directors and indirect supervision of 4 graduate and 35+ students staff• Directly supported Residential Learning Communities, such as LAB, Eagle Educators, Geektopia, and Eagle Academy• Conducted national recruitment and hiring cycle for graduate staff and professional staff, while adhering to HR andindustry practices while navigating various industry platforms• Collaborated with various campus departments to aid in student success, such as Student Accessibility Resource Center,Academic Success Center, Academic Advising, and Student Health Center• Aided professional staff in their development, execution, and evaluation of a residential program including residentiallearning communities and a residential curriculum model• Assured direct reports implemented effective management practices in handling the day-to-day operations of the halls• Assisted professional staff with student and parent calls and complaints, providing resources and deescalating concerns• Responded to a variety of crisis situations that range from major flood remediation to individualized student interventionwhile serving in an on-call capacity for both residential campuses

Hired, trained, managed, and evaluated 11 professional staff while also managing HR related paperwork• Facilitate the daily logistics of Time and Attendance for all professional staff members which also includes FMLA paperwork and knowledgeable of current HR policies• Intervened in times of need as an interim advisor or administrative assistant as well as trouble-shoot student concerns• Worked directly with Associate Provost, Associate Deans, Department Chairs, Directors, and Faculty across all 3 campuses to review curriculum and procedure for students’ degree completion as well as retention and persistence• Created tools in Excel to aid in automating administrative heavy tasks which is used by campus-wide partners• Assisted with data collection, data analysis, and creation of advising reports for the purpose of informing action• Managed $18,000 budget activities for individual Advisement Centers• Kept current on philosophy and trainings (such as Campus Security Authority) and incorporated as needed• Designed and developed components of new student orientation programs• Provided leadership and support for university student success initiatives, including Momentum Year and Momentum Approach

• Plan, organize, and provide workshops, presentations, and consultations designed to support students• Develop, deliver, and assess content for year-round academic workshops and presentations to students, student groups, and campus partners.• Assist and coach students in the resolution of individual academic problems that may include, but is not limited to: study skills, time management, test-taking strategies, stress management, note-taking, communicating with professors, improvement plans for financial aid SAP appeals, etc.• Implement a marketing and communication plan to advertise department workshop and presentation services to faculty, student organizations, and other departments• Serve as the secondary advisor for students in Learning Support for up to 100 students.• Provide timely administrative support and assistance by helping assigned students register for class, make drop/add adjustments during the first week of classes, and withdraw from classes by established deadlines

• Coordinate with faculty to facilitate student internships through preparation, academic registration, and evaluation• Review roughly 175 internship credit applications each semester, communicate with faculty, deans, and students to verify qualification, create course sections, and enroll students• Coordinate all logistics for the annual job and internship fair, which includes soliciting employers, organizing logistics/communications, marketing, and execution of the event• Market, review, award, and complete internship fellowship funding applications 3 times a year• Collaborate with faculty to present workshops during class targeting career preparation and internship attainment• Conduct and customize career counseling sessions with students to aid in their planning and preparation for employment• Assist with data management for Carnegie Classifications• Create and implement credit bearing internship training and supervision

• Analyzed, redesigned, and improved Watson Career and Alumni Connections webpages • Developed and utilized marketing tools such as HTML email campaigns and printed media tailored to the audience• Presented to all incoming Engineering and Computer Science students and parents while facilitating conversations pertaining to career preparation• Supervised, lead, and hired Student Assistants while coordinating simultaneous Student Assistant projects • Planned, shaped, and executed events and information sessions intended to aid networking, preparation, and orient students and alumni (e.g. Industry Visits, Engineers Week, Homecoming, Employer Career Secrets, and employers information sessions)• Created an alumni assessment tool and analyzed/applied the findings from to improve connections and communication • Coordinated, trained, and accounted for 150 student volunteers totaling over 600 volunteer hours (NEBEC Conference)• Assisted in the organization, coordination, and execution of New York City Industry Visits attended by students across Binghamton University majors• Presented to various groups of students about industry visits, volunteering, career preparation, and Watson initiatives• Designed Excel worksheets to auto-tabulate budgets, attendance, and track engagement of alumni, student, and faculty

• Planned and organized campus wide traditions (i.e. Battle of the Red Dragons, Pass through the Pillars, and Red Day ) while collaborating with other offices and divisions• Coordinated Homecoming 2014 including: space reservations, food, entertainment, vendors, contracts, headquarters, legacy student reception, and publication of brochure• Organized alumni affinity group reunions for Greek organizations, campus radio station, and student activities • Coordinated, planned, and executed Senior “Countdown to Graduation” events including “Senior Week”• Maintained the Young Alumni and Student Programming budget of $20,000• Coordinated and promoted Senior Class Philanthropic Gift for the Fund for Oneonta, having the highest rate of participation in SUNY Oneonta’s history (36%)• Attended Alumni Association Board of Directors meetings and presented updates to the board • Critiqued, improved, and contributed to the development of the Alumni Association’s strategic plan• Conceived, designed, and improved publications including “Focus on Philanthropy” monthly bulletin, graduation materials, Alumni Association brochure, and weekly Senior Update emails• Actively utilized social media and other digital means to promote events, update alumni, and engage members• Advised the Sophomore and Senior classes focusing on maintaining traditions and preparing students for the transition to the next pathway in life

• Oversaw the daily operation of a first year experience building consisting of 250 residents• Hired, trained, supervised, and evaluated a student staff of eight Resident Advisors, one Academic Team Member, one Cage Assistant, and ten Night Hosts• Coordinated a schedule of RA duty and office hours• Enabled a community of inclusion and diversity through purposeful programming and continual focus/communication• Shared a rotating shift of duty for a campus community of about 3,500 students• Mediated student counseling and referrals• Maintained positive communication with residence hall staff through weekly staff meetings and biweekly one-on-one meetings• Provided leadership direction for hall programming and advised Hall Government• Developed and administered a theory based training for the First Year Experience Resident Advisors • Created, planned, implemented, assessed, and improved tradition based programs for the First Year Experience Residence Halls• Taught INTD 111: Peer Group Communication, a one-credit course covering topics such as communication skills, diversity, ethics, and event planning

• Hired, supervised, trained, and held regular one-on-one meetings with a staff of Resident Assistants• Created and administered the hall programming model, Resident Assistant budgets, and maintenance concerns• Heavily involved with student counseling, crisis management, and referrals• Worked annually with assessment tools such as Student Voice