Daniel Halstead Email & Phone Number

England, United Kingdom

Wolverhampton, England, United Kingdom

Wolverhampton, United Kingdom

Managing the expectations and relationships of key clients, primarily in the Food sector. Ensuring the successful delivery and implementation of Microsoft Dynamics 365 solutions for clients.

United Kingdom

Managing the expectations and relationships of key clients and ensuring the successful delivery of the services provided, to a consistently high standard which met my client’s needs. Developing strong relationships with clients to further strengthen communication and create new sales opportunities. In this role I had the chance to work with some excellent.

Managing the consistent, timely and accurate delivery of key performance indicators to our Shopping Centre, Retail, Transport and Local Authority Clients. Ensuring the quality of data being delivered, as well as accuracy of reporting for these KPI's. Focusing on delivering national and regional index and benchmark data to Shopping Centre, Retail, Transport.

A return to the Client Services team at PFM, managing a team of Support Analysts and Data Managers for one of the leading footfall solution providers in the UK, with the addition of being a part of the company management team, assisting the Managing Director in all strategic, Client Services focused decisions. This role involved managing all support.

Corby

Managing the consistent, timely and accurate delivery of key performance indicators to our Shopping Centre, Retail, Transport and Local Authority Clients. Ensuring the quality of data being delivered, as well as accuracy of reporting for these KPI's. I was also responsible for training new and existing clients in the use of our online web reporting tools.

Managing a team of Support Analysts and Data Managers for one of the leading footfall solution providers in the UK. This role involved managing all support solutions for clients across the Shopping Centre, Retail, Transport sectors, as well as Local Authority clients. Working to tight SLA's, I delivered timely solutions to clients, as well as support to.

The face of ComputerLand UK Ltd, as part of a major IT outsourcing contract in the West Midlands for Egg PLC. I was responsible for 2nd and 3rd line IT support for this credit card company. This gave me invaluable exposure to financial infrastructure and IT systems. The role also further refined my customer facing skills, and the ability to work under.

Responsible for the day to day running of the IT systems for a retail manufacturing company, I was tasked with dealing with all manner of 1st and 2nd line IT support issues. This gave such a good head start at developing my customer facing and problem solving skills. While in this post, I gained my Microsoft Certified Professional qualifications, and have.