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@naniqglobal.com
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Daniel Ortega is listed as IT Infrastructure Engineer | UX/UI Automation Designer & SharePoint Engineer at Softtek, a company with 10 employees, based in Honolulu Metropolitan Area, United States, United States. AeroLeads shows a work email signal at naniqglobal.com and a matched LinkedIn profile for Daniel Ortega.
Daniel Ortega previously worked as Information Technology Infrastructure Engineer at Softtek and Information Technology Network & UI/UX Design Lead at Naniq Global Logistics. Daniel Ortega holds Certificate, Computer Science from Harvard Online.
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AeroLeads found 1 current-domain work email signal for Daniel Ortega. Compare company email patterns before reaching out.
I am an experienced leader and creative IT professional with experience in logistics, non-profit leadership, web design, Ubiquiti network products, and various IT topics. I am able to troubleshoot technical and complex issues with ease and patience. I am a friendly IT professional with 8 years of quickly and effectively resolving customers' technical issues. I am dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. I am also skilled at maintaining positive communications even in stressful situations. I am ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.My strongest suit is my ability to address any challenges I am faced with by utilizing multiple resources. Regardless of experience or knowledge, I enjoy the opportunity to challenge myself to learn new systems, strategies, processes, and more. At the same time, I pride myself in being malleable and teachable from leadership and industry knowledges.
Listed skills include Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, and 34 others.
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A career timeline built from the work history available for this profile.
Monterrey, Nuevo Leon, MX
- Average INC & REQ/month increased to 101.33 from 78.33 tickets/month as of November 2023.- Utilized PuTTy and various network tools to inspect, restart, and configure various Aruba switches for deployment and daily management.- Daily managed and coordinated collaborations across, at least, 5 out of 11 inter-department teams.- Heavily utilized Microsoft.
Anchorage, Alaska, US
- Created and managed custom PowerApp site for customized HR forms for employee changes.- Increased cyber security protocols by branding company-controlled systems along company branding guidelines.- Partnered with Saltchuk management to upload previously created HTML5 files to our WP portal, in order to, create a training portal for multiple operating.
Anchorage, Alaska, US
- Created and designed a three-part deployment for safety reporting: New SUTA landing page website, new easy-to-fill Microsoft Form, programmed automation that pulls necessary data from submitted form(s) and uploads the data to a customized HTML email to respective parties.- Utilized Ubiquiti (UniFi) for software for centralized management of its network.
Anchorage, Alaska, US
- Created the S.T.A.R. digital submission portal to capture employee recommendations for peers across the organization. Portal includes Microsoft Forms to capture data, PA email automation to gather data and automate email to designated parties, and HTML email which is sent to HR team, submitter, and recipient (Examples Below).- Updated, upgraded, and.
Memphis, TN, US
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.- Consulted with outside parties to resolve discrepancies and create expert solutions.
Memphis, TN, US
- Used company troubleshooting resolution trees to evaluate technical problems and find appropriate solutions.
Memphis, TN, US
- Documented transactions and support interactions in the system for future reference and addition to knowledge base.- Built and provided basic end-user troubleshooting and desktop support on Windows and Mac systems.- Compiled and accurately entered data for each customer encounter to record in the system.- Used ticketing systems to manage and process.
- Patched software and installed new versions to eliminate security problems and protect data.- Broke down and evaluated user problems, using experience, personal expertise and probing questions.- Loaded software, granted permissions and configured hardware for new employees as part of the onboarding process.- Supervised daily configuration activities and.
Bloomington, Illinois, US
- Guided organizational technology strategy and roadmaps.- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.- Coordinated ongoing technical training and personal.
-Tasked to build and support the young adult ministry and support the youth director. - Re-launched social media campaigns for each individual group and effectively directed their operations.- Compiled with individual research and marketing techniques to effectively reach their demographics.- Served as a strategic planner for both the youth and young adult.
- Created and produced social media accounts to effectively reach the community.- Established and effective marketing strategy aligned with organization's mission.- Developed key team members necessary to execute strategy.- Learned essential skills necessary to broaden impact and enhance strategy effectiveness.
Other employees you can reach at softtek.com. View company contacts for 10 employees →
Mariela Georgina Reyes Fonseca
Colleague at Softtek
Monterrey Metropolitan Area, Mexico
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TD
Tod Deng
Colleague at Softtek
Wuxi, Jiangsu, China, China
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PV
Pablo Vior Martinez
Colleague at Softtek
Spain, Spain
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YC
Yicel Carmona
Colleague at Softtek
Bogota, D.C., Capital District, Colombia, Colombia
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JA
Jeison Arturo Rios Castaño
Colleague at Softtek
Bogotá D.C. Metropolitan Area, Colombia
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HL
Hendry Lie
Colleague at Softtek
Jakarta, Jakarta, Indonesia, Indonesia
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NQ
Nancy Quiñones Luna
Colleague at Softtek
Mexico, Mexico
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AF
Arturo F.
Colleague at Softtek
Greater Madrid Metropolitan Area, Spain
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EL
Elisa Lozano Esparza
Colleague at Softtek
Aguascalientes, Mexico, Mexico
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VF
Viviana Fernández
Colleague at Softtek
Netzahualcóyotl, México, Mexico, Mexico
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Quick answers generated from the profile data available on this page.
Daniel Ortega works for Softtek.
Daniel Ortega is listed as IT Infrastructure Engineer | UX/UI Automation Designer & SharePoint Engineer at Softtek.
AeroLeads has found 1 work email signal at @naniqglobal.com for Daniel Ortega at Softtek.
Daniel Ortega is based in Honolulu Metropolitan Area, United States, United States while working with Softtek.
Daniel Ortega has worked for Softtek, Naniq Global Logistics, Fedex, The Gap Collective, and State Farm ®.
Daniel Ortega's colleagues at Softtek include Mariela Georgina Reyes Fonseca, Tod Deng, Pablo Vior Martinez, Yicel Carmona, and Jeison Arturo Rios Castaño.
You can use AeroLeads to view verified contact signals for Daniel Ortega at Softtek, including work email, phone, and LinkedIn data when available.
Daniel Ortega holds Certificate, Computer Science from Harvard Online.
Daniel Ortega is listed with skills including Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Powerpoint, Project Management, Management, and Sales.
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